Sharma Whitbeck
Kea‘au,HI
Summary
Fun Lighthearted and team worker.
Overview
12
12
years of professional experience
Work History
Restaurant Busser
Hawaiian Style Cafe
Hilo, HI
06.2023 - Current
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
Barista
Popovers Bakery
Hilo, HI
09.2022 - 04.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Professional Barber
Supercuts Hair Salons
Kea‘au, HI
09.2017 - 01.2022
- Enhanced client satisfaction by providing precise and trendy haircuts tailored to individual preferences.
- Increased customer retention through exceptional communication skills and building rapport with clients.
- Streamlined appointment scheduling by implementing an efficient booking system, reducing wait times for customers.
- Mentored junior barbers in advanced cutting techniques and styling methods, improving overall team performance.
Waitress
Luquins
Pahoa, HI
03.2012 - 06.2017
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Associate of Arts - Arts
Hawaii Community College
Hilo, HI11.2011
Skills
- Multitasking Abilities
- Organizational Skills
- Interpersonal Skills
- Maintaining Cleanliness
- Reliable
- Hard worker
Timeline
Restaurant Busser
Hawaiian Style Cafe
06.2023 - Current
Barista
Popovers Bakery
09.2022 - 04.2023
Professional Barber
Supercuts Hair Salons
09.2017 - 01.2022
Waitress
Luquins
03.2012 - 06.2017
Associate of Arts - Arts
Hawaii Community College