Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharmain Collier

Raleigh,NC

Summary

Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of the Authority; uses appropriate judgment & decision making in accordance with level of responsibility. I proactively seek solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work. I set high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; and persists despite obstacles and opposition.

Overview

2025
2025
years of professional experience

Work History

Assistant Community Manager

BGSF
Pueblo West, NC
05.2024 - Current
  • Assisted with creating and implementing community outreach programs.
  • Created and maintained relationships with local businesses, government agencies, and other organizations in the area.
  • Coordinated events for residents of the community.

Community Manager

Modern Property Group
Columbia , MO
09.2015 - 05.2024
  • Manages the work of staff including: assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training, acting on employee problems, and recommending and implementing discipline, payroll.
  • Completes preparation of LIHTC applications for compliance and obtain approval. Monitors LIHTC files, records and computer databases, ensuring that they are properly secured and that they comply with regulations and Authority policies; monitors files for income discrepancies; updates files as needed. Establishes and maintains statistical reports and assists with monitoring and reviews for LIHTC program.
  • Maintains records of vacant apartments ready for move-in; prepares weekly move-in and move-out lists; ensures that all properties are occupied to maximum capacity.
  • Prepares rent delinquency notices and eviction forms; attends court for eviction hearings; and monitors security reports. Monitors and assists with annual inspections.
  • Additional duties as assigned.

Assistant Community Manager

Modern Property Group
Columbia , MO
07.2011 - 08.2015
  • Post rental collections and make bank deposits
  • Meet regularly with the Community Manager and Regional Manager to discuss community performance
  • Conduct monthly market surveys and recommend pricing changes
  • Maintain and update resident lease files and computer records for the community, including generation of reports
  • Process notices to vacate & manage delinquency/file evictions as necessary and all associated collections activities
  • Field resident concerns and coordinate resolution with the Community Manager or other members of the leadership team
  • Perform administrative duties as assigned by the Community Manager
  • Regular attendance and punctuality

Leasing Consultant

Kitty Hawk
  • Greeted potential tenants and provided information about the property.
  • Conducted tours of available apartments, highlighting features and amenities.
  • Maintained accurate records of prospective renters, applications and leases.
  • Advised on rental policies and procedures to ensure compliance with applicable laws.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Responded to tenant requests for maintenance services in a timely manner.
  • Provided excellent customer service to all tenants throughout their tenancy period.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Developed marketing strategies aimed at increasing leasing activity within the community.

Education

High School Diploma -

Pueblo West High School
Pueblo West, CO
05.1997

Skills

  • Administrative Leadership
  • RentCafe Site Manager
  • RentPlus
  • Onesite
  • Yardi Voyager
  • Real Page
  • LRO
  • LIHTC
  • Nexus
  • Nationwide
  • Deposit Accounting
  • CRM Software
  • Lease Renewals
  • Move In/ Out
  • Property Management
  • Vendor Management
  • Rent collection
  • Rentroll
  • Financial budgeting and reporting
  • Analytics

Timeline

Assistant Community Manager

BGSF
05.2024 - Current

Community Manager

Modern Property Group
09.2015 - 05.2024

Assistant Community Manager

Modern Property Group
07.2011 - 08.2015

High School Diploma -

Pueblo West High School

Leasing Consultant

Kitty Hawk
Sharmain Collier