Summary
Overview
Work History
Education
Skills
Certification
Profile
Timeline
Generic

SHARMAINE MCNEIL

HOLLYWOOD,SC

Summary

  • Experienced professional with over 15 years of success in support services, clinical, and administrative roles within the healthcare industry. Proven track record of effectively assisting patients and healthcare providers.
  • Registered Medical Assistant with expertise in phlebotomy, injections, EKG, vitals, patient education, and front office procedures. Combines strong communication skills and approachable leadership style to instill confidence in others and ensure timely and safe completion of tasks.
  • Experienced leader skilled in team management, optimizing cultural diversity, and fostering maximum team performance. Proficient in HIPAA and OSHA regulations, medical terminology, medication principles, and medical coding. Demonstrated expertise in insurance, phlebotomy, and advanced studies.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Coastal Cardiology (Roper St Francis Partners)
Charleston, SC
02.2024 - Current
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.

Ophthalmic Medical Technician

Carolina Eyecare Physician
James Island, SC
09.2020 - 02.2022
  • Performed patient screenings, including visual acuity tests and intraocular pressure measurements.
  • Assisted ophthalmologists in performing advanced diagnostic procedures such as slit lamp examinations, fundus photography, fluorescein angiography, and laser treatments.
  • Provided instruction on contact lens insertion and removal techniques and answered questions regarding contact lens hygiene practices.
  • Maintained inventory of all medical supplies in the clinic.
  • Documented patient histories, test results and treatment plans in electronic health records system.
  • Provided direct assistance to physicians during surgical procedures or exams as needed.
  • Utilized specialized computer software programs for recording data entry into the Electronic Health Records system accurately.

Housekeeping Supervisor

Mastercorp
Edisto Island, SC
03.2017 - 09.2020
  • Inspected guest rooms and public areas after they have been cleaned by a housekeeper to ensure quality standards, ensured that the guest's bedrooms, corridors, and public areas are serviced in accordance with the company's standards

Medical Assistant Extern

Liberty Doctors (Dr. Durrence)
Charleston, SC
12.2017 - 01.2018
  • Assisted with patient check-in, obtained vital signs, performed basic clerical duties, assisted providers with minor in-office procedures, obtained authorization with insurances for in-house or outpatient procedures

Afterschool Site Coordinator

Charleston County School District
Charleston, SC
06.2011 - 07.2013
  • Maintained an inviting, safe, orderly environment, maintained a clear and consistent line of communication with program staff, school administration, and parents, developed schedules that incorporated student interests, required curricula, and timeframes, acquired and coordinated program equipment, materials, facilities, nutrition, and transportation needs on site

Medical Assistant

Walterboro Adult & Pediatric Medicine
Walterboro, SC
10.2007 - 05.2011
  • Obtained vital signs, administered pediatric and adult immunizations/EKG/ear irrigations, answered multi-line phones/faxed required patients records and filing, obtained authorization with insurances for in-house or outpatient procedures, referred patients to different specialists and scheduled outside labs as needed, collected patient blood samples in a safe, sanitary manner for diagnostic testing, assisted providers with minor in-office procedures and surgeries, maintained patient confidence and protected operations by keeping patient care information confidential, performed basic clerical duties including answering the phone, maintaining records, and filing, performed basic materials management functions to include ordering and stocking of supplies

Medical Assistant

St. Paul Medical Group
Hollywood, SC
04.2006 - 05.2007
  • Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections, and various diagnostic procedures and ancillary tests, ensured the cleanliness, sanitation, and maintenance of all facilities, exam rooms, and equipment, supported patient care delivery by helping healthcare providers during examinations, preparing laboratory specimens, performing basic laboratory tests on the premises, disposing of contaminated supplies, sterilizing medical instruments, administering medications on the premises, authorizing drug refills as directed, telephoning prescriptions to pharmacies, drawing blood, preparing patients for x-rays, taking electrocardiograms, removing sutures, changing dressings, generated revenue by recording billing information of services rendered, completing insurance forms, and responding to insurance and other third parties inquiries, reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease, maintained/scheduled patient appointments, answered multi-lined phone calls

Education

Medical Assistant R.M.A. -

Trident Tech College
01.2017

Phlebotomy -

Trident Technical College
01.2013

Medical Assistant -

Beta Technical College
01.2007

Skills

  • Insurance
  • Phlebotomy Advanced Studies
  • Report Generation and Documenting
  • Distribution/Inventory Management
  • Safety Compliance
  • Staff Training and Leadership
  • Word
  • Excel
  • PowerPoint
  • Insurance Verification
  • Payment Collection
  • Appointment Scheduling

Certification

  • Registered Phlebotomist Technician
  • Registered Medical Assistant
  • CPR Certified

Profile

Registered Medical Assistant - proficient in phlebotomy, injections, EKG, vitals, Patient education, and front office procedures, Strong Communication Skills-combines approachable leadership style and in-depth knowledge of methodologies instilling confidence in others to get the job done on schedule and safely., Effective Team Leadership-employs patience and perseverance, adapting to cultural differences and maximizing team contributions.

Timeline

Medical Receptionist

Coastal Cardiology (Roper St Francis Partners)
02.2024 - Current

Ophthalmic Medical Technician

Carolina Eyecare Physician
09.2020 - 02.2022

Medical Assistant Extern

Liberty Doctors (Dr. Durrence)
12.2017 - 01.2018

Housekeeping Supervisor

Mastercorp
03.2017 - 09.2020

Afterschool Site Coordinator

Charleston County School District
06.2011 - 07.2013

Medical Assistant

Walterboro Adult & Pediatric Medicine
10.2007 - 05.2011

Medical Assistant

St. Paul Medical Group
04.2006 - 05.2007

Medical Assistant R.M.A. -

Trident Tech College

Phlebotomy -

Trident Technical College

Medical Assistant -

Beta Technical College

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SHARMAINE MCNEIL