Sharmaine Strickland

- Develop and implement quality assurance strategies to ensure compliance with industry standards and regulations.
- Conduct regular audits and assessments to identify areas for improvement and implement corrective actions.
- Collaborate with cross-functional teams to streamline processes and enhance operational efficiency.
- Train and mentor team members on quality assurance protocols and best practices.
- Analyze data and generate reports to track performance metrics and identify trends.

-Audited quality of Healthcare Sales departments and reported findings to department heads for improvements

-Skilled at working independently and collaboratively in a team environment.

-Paid attention to detail while completing assignments.

-Applied effective time management techniques to meet tight deadlines.

-Extracted and interpreted data patterns to translate findings into actionable outcomes.

- Led training initiatives for a team of healthcare professionals, ensuring adherence to quality standards and protocols.
- Developed and delivered training programs to enhance knowledge and skills of team members.
- Conducted regular quality assessments to identify areas for improvement and implement corrective actions.
- Collaborated with stakeholders to develop and implement process improvements, resulting in increased efficiency and customer satisfaction.
- Provided guidance and support to team members, fostering a culture of continuous learning and development.

-Motivated between 20-90 trainees and associates by demonstrating positive attitude to improve productivity

-Proven ability to learn quickly and adapt to new situations.

-Proven ability to develop and implement creative solutions to complex problems.

-Worked effectively in fast-paced environments.

-Proved successful working within tight deadlines and a fast-paced environment.

- Managed a team of sales representatives, providing coaching and guidance to drive sales performance.
- Developed and implemented training programs to enhance product knowledge and sales techniques.
- Monitored sales metrics and implemented strategies to achieve sales targets.
- Collaborated with vendors to ensure product availability and optimize inventory management.
- Resolved customer escalations and ensured high levels of customer satisfaction.

-Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.

-Collaborated with company leaders and department managers to determine training needs.

-Integrated technology resources into courses to diversify instruction.

-Updated employees with latest policies, procedures and compliance standards.

- Oversaw daily operations of a busy restaurant, ensuring exceptional customer service and efficient workflow.
- Developed and implemented strategies to drive sales and increase profitability.
- Managed a team of employees, providing training, coaching, and performance evaluations.
- Implemented cost control measures to optimize expenses and improve profitability.
- Maintained high standards of food safety and cleanliness.