Sharmaine Wynashe
Ceres,CA
Summary
I Am an experienced dental professional with twenty years of experience in chair side assisting as well as front office management and coordinating patient treatment plans and schedules and ready to use that experience in a field that is challenging and rewarding.
Overview
40
40
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
06.2023 - Current
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Resolved passenger conflicts and medical emergencies during flights.
Receptionist
Dr. Rimmie K. Pandher DMD
02.2017 - 06.2023
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
LEAD RECEPTIONIST
MOUNTAIN HOUSE DENTAL
02.2015 - 06.2015
- Develop treatment plans
- Update billing software system
- Assist with insurance processing
LEAD RECEPTIONIST
BRITE SMILES DENTISTRY
02.2013 - 04.2014
- Manage insurance processing (verify and update)
- Manage clients and schedule appointments and recalls
- Develop treatment plans
- Utilize billing through Eagle Software System
OFFICE ASSISTANT/RECEPTIONIST
DR. RICHARD CRUM DDS
05.2012 - 02.2013
- Manage patient contacts and appointments
- Lead patient scheduling
- Coordinate financial arrangements with patients
- Lead treatment planning
TREATMENT COORDINATOR
DR. GRANT R. RICKEY DDS, INC. DR. WESLEY WONG DDS
03.2008 - 02.2012
- Lead treatment coordinator for multiple dentists within practice
- Coordinated patient meetings to review and verify insurance
- Developed and presented treatment plan to patients
- Partnered with benefit providers to validate insurance coverage
- Manage patient and dentist schedule to treatment plans
PRACTICE RECEPTIONIST
DR. JOSEPH GIULIAN DDS
10.1996 - 11.2007
- Lead office receptionist
- Managed phone lines for dental practice
- Managed appointment calendar
- Managed insurance processing, billing and tracing
- Responsible for patient eligibility and benefits research reporting
- Organize and file patient records
SIERRA DENTAL CHAIRSIDE ASSISTANT
DR. GLEN TAKENAGE DDS
08.1992 - 10.1996
- Lead office receptionist
- Managed phone lines
- Managed appointment calendar
- Responsible for patient eligibility and benefits research reporting
- Coordinated financial arrangements with patients
CHAIRSIDE ASSISTANT
DR. JAMES RORE DDS
04.1986 - 02.1988
- Prepare operatory prior to patient appointment
- Manage sterilization process of dental instruments
- Order and maintain surgical supplies
- Maintain inventory of surgical supplies
- Take, process and develop patient X Ray
Education
DENTAL ASSISTANT PROGRAM -
ANDON COLLEGE
02.1986
Basic Education -
Manteca High School
Manteca01.1983
Skills
- Management
- Insurance Processing
- Medical Terminology
- Sterilization
- Customer service
- Strong work ethic
- First aid
- Team collaboration
- Food and beverage service
- Professional appearance
- Emergency procedures
- Passenger assistance
- Flight safety
Timeline
Flight Attendant
Spirit Airlines Inc.
06.2023 - Current
Receptionist
Dr. Rimmie K. Pandher DMD
02.2017 - 06.2023
LEAD RECEPTIONIST
MOUNTAIN HOUSE DENTAL
02.2015 - 06.2015
LEAD RECEPTIONIST
BRITE SMILES DENTISTRY
02.2013 - 04.2014
OFFICE ASSISTANT/RECEPTIONIST
DR. RICHARD CRUM DDS
05.2012 - 02.2013
TREATMENT COORDINATOR
DR. GRANT R. RICKEY DDS, INC. DR. WESLEY WONG DDS
03.2008 - 02.2012
PRACTICE RECEPTIONIST
DR. JOSEPH GIULIAN DDS
10.1996 - 11.2007
SIERRA DENTAL CHAIRSIDE ASSISTANT
DR. GLEN TAKENAGE DDS
08.1992 - 10.1996
CHAIRSIDE ASSISTANT
DR. JAMES RORE DDS
04.1986 - 02.1988
DENTAL ASSISTANT PROGRAM -
ANDON COLLEGE
Basic Education -
Manteca High School