Dedicated social service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Preventive Case Planner
Cardinal McCloskey Community Services
Bronx, NY
06.2020 - 07.2022
Managed and coordinate services for a caseload of 10-19 families providing casework contact and clinical services to youth and caregivers.
Collaborate with medical teams, mental health providers, and education specialist and staff to
Conduct home and community based visits while adhering to agency and ACS regulatory requirements related to casework and collateral contacts.
Timely completion of Family Assessment and Safety Plans (FASPS) and progress notes in CONNECTIONS
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Documented data and completed accurate updates to case records.
Interviewed individuals and families to assess needs and provide informational resources.
Collaborated with community program leaders and advocates to make resources accessible to those in need.
Proved successful working within tight deadlines and fast-paced atmosphere.
Completed home welfare checks to align with state and program guidelines.
Preventive Case Planner
Sheltering Arms Children And Family Services
Bronx , NY
04.2018 - 06.2020
Managed a caseload of 8-9 families in the Bronx and ensured those family were assessed weekly.
Collaborate with medical teams, mental health providers, and education specialist and staff to
Conduct home and community based visits while adhering to agency and ACS regulatory requirements related to casework and collateral contacts.
Timely completion of Family Assessment and Safety Plans (FASPS) and progress notes in CONNECTIONS and proved agency documents within tight deadlines in a fast-paced atmosphere.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Documented data and completed accurate updates to case records.
Interviewed individuals and families to assess needs and provide informational resources.
Completed home welfare checks to align with state and program guidelines.
Represent client and agency by completing court summary of clients progress or barriers while in preventive service.
Carried out day-day-day duties accurately and efficiently.
Reported child abuse in accordance with legal standards of mandatory reporters.
Housing Advocate/ Case Manager
Breaking Ground
New York, NY
08.2016 - 02.2018
Managed a caseload of 30-37 clients.
Worked with medical teams, and client to implement effective treatment plans.
Engaged chronically street homeless individuals on the streets of Manhattan.
Complete Housing Application for clients to enter into safe havens or permanent housing.
Documented case notes daily and coordinated follow-up for seamless case management.
Coordinated program referrals for community-based resources to assist with clients needs.
Organized clinical documentation, treatment plans, and referrals.
Completed psychosocial evaluations and needs assessments.
Communicate with team members through progress notes, program database reports, staff meetings, and weekly clinical supervision.
Behavioral Health Counselor
Community Hope, Inc
Dover, NJ
02.2014 - 08.2016
Participates as a team member in the maintenance and care of agency facilities.
Provide On-site client supervision and monitoring.
Observed and monitored client behavior and responses to treatment.
Encouraged patients to discuss experiences in group and individual settings.
Offered and documented treatment consent forms in patient health records.
Monitored self administration of medication(s) to ensure the safety of all clients were upheld.
Document service delivery and maintained accurate and timely documentations as per protocol.
Secretary
Abraham Trading And Investment
Cedar Knolls, NJ
02.2012 - 02.2014
Answered multi-line phone system and greeted callers enthusiastically.
Scheduled appointments and conducted follow-up calls to clients.
Maintained office supplies inventory by checking stock and ordering new supplies.
Provided clerical support to company employees by copying, faxing and filing documents.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Education
Bachelor of Arts - Psychology
Rutgers University
Newark, NJ
Skills
Case Reviews
Excellent Written/ Verbal Communication and Organizational Skills
Mental Health Assessments
Crisis Intervention Techniques
Home Assessments
HIPAA Requirements
Daily Progress Notes
Case Planning and Time Management
Safety and Risk Assessments
Court Document Summary
Comfortable with Data Bases: PROMIS, CONNECTIONs, CARES, AWARDS, Manhattan Outreach Consortium (M0C), and Microsoft office and
Timeline
Preventive Case Planner
Cardinal McCloskey Community Services
06.2020 - 07.2022
Preventive Case Planner
Sheltering Arms Children And Family Services
04.2018 - 06.2020
Housing Advocate/ Case Manager
Breaking Ground
08.2016 - 02.2018
Behavioral Health Counselor
Community Hope, Inc
02.2014 - 08.2016
Secretary
Abraham Trading And Investment
02.2012 - 02.2014
Bachelor of Arts - Psychology
Rutgers University
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