Summary
Work History
Education
Skills
Swimming
Languages
Timeline
Generic

Sharmarke Mahamud

Nashville,TN

Summary

Proven track record in enhancing productivity and customer satisfaction at Trego-dugan Aviation and AMAZON BNA5, demonstrating exceptional data entry and customer service skills. Spearheaded a quality control system that significantly reduced shipping errors, while maintaining strict confidentiality and fostering strong client relationships. Adaptability and punctuality underpin a commitment to excellence.

Work History

Administrative Assistant

Trego-dugan Aviation
06.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Shipping Clerk

AMAZON BNA5
05.2024 - Current
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reviewed order data to verify transactions and shipping dates.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Enhanced overall productivity by maintaining a well-organized and efficient work area.

Education

High School Diploma -

California Secondary School
Kenya
04.2021

Skills

    Customer Service

    Data Entry

    Computer Skills

    Office Administration

    Safe Driving Practices

    Flexible Schedule

    Punctuality

Swimming

I love to swim. I grew up swimming in the ocean

Languages

Swahili
Full Professional
Somali
Full Professional
Arabic
Limited Working

Timeline

Administrative Assistant

Trego-dugan Aviation
06.2024 - Current

Shipping Clerk

AMAZON BNA5
05.2024 - Current

High School Diploma -

California Secondary School
Sharmarke Mahamud