Sharmella McConico
Denver,CO
Summary
Dedicated professional with a proven track record in housekeeping and customer service, notably at Hyatt Regency. Excelled in maintaining sanitary environments and enhancing customer satisfaction through efficient service. Demonstrated strong teamwork and bathroom cleaning skills, contributing to a positive, collaborative work atmosphere and ensuring safety and cleanliness as paramount priorities.
Overview
7
7
years of professional experience
Work History
Housekeeper
Thompson
02.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Store Associate
Goodwill
05.2021 - 07.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Security Guard
Hyatt Regency
05.2019 - 11.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Laundry Attendant
Hyatt Regency
02.2018 - 05.2019
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Education
West Career Academy
05.2015
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
Timeline
Housekeeper
Thompson
02.2024 - Current
Store Associate
Goodwill
05.2021 - 07.2024
Security Guard
Hyatt Regency
05.2019 - 11.2021
Laundry Attendant
Hyatt Regency
02.2018 - 05.2019
West Career Academy
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