Sharmila Thirumurugan
Celina
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Projects - Systems Engineer
TATA CONSULTANCY SERVICES
08.2011 - 10.2014
- Worked on a team of two projects in busy development IT firm.
- Prepared Excel spreadsheets, reports, and PowerPoint decks for 100+ meetings between cross-functional team members
- Used conflict resolution skills to resolve disputes between teams, clients, and vendors, typically within minutes of being made aware of the issue.
- Regularly educated multiple teams in the correct interpretation of all project plans.
- Conducted end-user reviews for modified and new systems.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Delivered helpdesk service and support to customers.
- Collaborated with executive team to define business requirements and systems goals.
- Verified compliance with applicable performance metrics and compatibility expectations.
- Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
Education
Bachelor of Engineering - Electronics And Instrumentation Engineering
GOVERNMENT COLLEGE OF TECHNOLOGY
Coimbatore, Tamilnadu, India05.2011
Skills
- Technical Support
- Report Development
- Project Facilitation
- Quality Assurance
- Schedule Management
- Project Organization
- Event Planning
- Developing Agendas
- Business Development
- Presentation Creation and Delivery
- PowerPoint Presentations
- Assignment and Project Coordination
- Technical Writing
- Team Coordination
- Document Oversight
Timeline
Projects - Systems Engineer
TATA CONSULTANCY SERVICES
08.2011 - 10.2014
Bachelor of Engineering - Electronics And Instrumentation Engineering
GOVERNMENT COLLEGE OF TECHNOLOGY
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