Sharmin Akter

Professional with extensive expertise in project management and social work, offering a comprehensive approach to handling challenging projects. Degree in social work, excelling at identifying diverse needs and providing client-centered solutions. Exceptional interpersonal, communication, and problem-solving skills enhance the ability to lead cross-functional teams, oversee budgets, and successfully execute projects from start to finish. Strong background in IT project management ensures timely delivery and stakeholder satisfaction. Combining skills in both fields effectively aligns project objectives with company goals while prioritizing the impact on individuals.

• Project Planning and Scheduling - Designing and managing project timelines and deliverables.
• Agile and Waterfall Methodologies - Expertise in both iterative and traditional project management approaches.
• IT Risk Management - Identifying and addressing technical risks in IT projects.
• Stakeholder Management - Collaborating with clients, users, and technical teams to meet objectives.
• Budgeting and Resource Allocation - Efficiently managing IT project resources and finances.
• System Implementation - Leading the deployment of new IT systems and solutions.
• Change Management - Managing technology transitions and guiding teams through IT changes.
• Problem Solving and Troubleshooting - Identifying and resolving technical and project-related issues.

• Project Management Software - Proficient in tools like Microsoft Project, JIRA, Trello, or Asana.
• Data Analysis Tools - Skilled in tools such as Excel, SQL, or Power BI for data analysis and reporting.
• Software Development Life Cycle (SDLC) - Understanding of IT systems development and implementation processes.
• Database Management - Experience with managing and working on databases (e.g., SQL, Oracle).
• Cloud Technologies - Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud.
• Cybersecurity Awareness - Familiarity with IT security principles and practices.
• Enterprise Resource Planning (ERP) - Experience with ERP systems such as SAP or Oracle.
• Technical Documentation - Writing clear and concise documentation for IT systems and projects.
• Microsoft Office Suite - Proficiency in Word, Excel, PowerPoint, and Outlook.
• Networking and Infrastructure - Basic understanding of networking, servers, and infrastructure.

• Making financial budgets for project proposals and tenders.
• Participate in the procurement and distribution of relief goods.
• Maintain strong relationships with project partners around the world, providing technical assistance, appreciative coaching, listening, and empathy throughout implementation.
• Process and review project proposals, completion reports, progress reports, annual reports, and analyses of programmatic activities while critically assessing every project for growth and sustainability.
• Collect and analyze project data and prepare for use in Promotional materials, publications, events, and other reports.
• Content development for website, annual report, social media, events, email newsletters, and other material.
• Support organization-wide activities, events, and campaigns actively and as needed
• Making presentations for partners such as foreign donors and Government organizations.
• Search new sectors for implementing projects.
• Support the preparation of the program's budget.
• Represent SDI at public events and/or in mass media
• Work in collaboration with other SDI teams, including Fundraising, Communications, and Finance.
• Other tasks assigned by the organization

• Sam Baharul, Chief Executive Officer (CEO), Empire Real Estate & Property Management, empirerealty2453@gmail.com
• Malika Parlikar, Chief Of Staff, Dream Home Care, mallika@yourdreamhomecare.com
• Sabrina shuvra, Social Service Senior Officer in hospital, Ispahania Islamia Eye Hospital, Sabrina.shuvra@gmail.com
• Md. Kamrul Hasan, Head of HR & Admin, Self-Development Initiative (SDI), hkamrul71@gmail.com

• Empathy and Active Listening - Understanding and responding to client needs with sensitivity.
• Crisis Intervention - Managing urgent situations and providing immediate support.
• Case Management - Coordinating and delivering client-centered care plans.
• Conflict Resolution - Mediation and facilitating positive outcomes in disputes.
• Cultural Competence - Working effectively with diverse populations.
• Advocacy - Supporting client rights and ensuring access to services.
• Assessment and Evaluation - Conducting client assessments and monitoring progress.
• Report Writing - Documenting casework and creating detailed reports.
• Counseling - Providing guidance and emotional support to individuals.