Open To Work
Sharmista S
United States,Texas
Summary
Results-driven IT professional with over 8 years of experience in supply chain and transportation management systems. Expertise in Blue Yonder TMS configuration, planning, and execution, alongside strong capabilities in EDI transactions and API integrations. Proficient in SQL and data analysis, with hands-on experience in Agile/Scrum methodologies and testing lifecycles. Proven ability to troubleshoot production issues and support high-volume environments.
Overview
9
9
years of professional experience
Work History
BY JDA Transportation Management System (TMS) Consultant
Staples
10.2023 - Current
- Led brownfield TMS implementation for Staples, leveraging US TMS templates and customizing processes for Europe, Brazil, and Asia to meet regional compliance and operational requirements.
- Collaborated with cross-functional teams to deploy US TMS framework globally, ensuring seamless integration with local logistics operations.
- Supported testing, configuration, and process adaptation across multiple countries during brownfield rollout, enhancing regional compliance and operational effectiveness.
- Provided training and documentation to local teams, facilitating smooth adoption of TMS system in international markets and reducing the learning curve.
- Planned and executed user experience strategies to enhance application usability.
- Expert in Master Data and Transaction Data Management in BY TMS, Worked in modules like Shipment Processing, Load Build, Load Processing, Tendering, Track and Trace, Monitoring and Financials in TMS 2018 version.
- Able to troubleshoot unroutable issues during optimization process in TM.
- Collaborated with integration teams to support data flows between Blue Yonder TMS and enterprise systems such as ERP, WMS, OMS, and carrier platforms.
- Validated interfaces, APIs, and EDI transactions for shipment creation, tender responses, shipment status updates, and freight invoice processing.
- Supported data mapping, interface configuration testing, and troubleshooting integration issues during implementation and production support.
- Participated in Unit Testing, System Integration Testing (SIT), User Acceptance Testing (UAT), and Regression Testing to validate TMS configurations and transportation workflows.
- Created and executed test cases and test scripts to validate shipment lifecycle processes, ensuring accuracy in order integration, load building, tendering, track and trace, and freight settlement.
- Identified and resolved configuration defects and workflow issues during testing cycles to ensure system stability before deployment.
- Supported cutover planning, deployment readiness, and post-go-live stabilization activities during TMS implementations and upgrades.
- Utilized Jira to log, track, and manage defects across the full defect lifecycle (New → In Progress → Resolved → Closed).
- Created and maintained user stories, tasks, and sub-tasks, ensuring clear acceptance criteria and traceability.
- Actively participated in Agile ceremonies (sprint planning, daily stand-ups, retrospectives) using JIRA boards.
- Prioritized and managed defects based on severity and business impact, ensuring timely resolution.
- Collaborated with developers and QA teams for defect triage, root cause analysis, and retesting.
- Monitored sprint progress using JIRA dashboards and burndown charts, ensuring on-time delivery.
- Updated and tracked test execution status and defect metrics for reporting to stakeholders.
- Ensured proper workflow transitions and documentation for audit and compliance purposes.
- Provided L2/L3 production support, troubleshooting optimization failures, unroutable shipments, and integration errors in Blue Yonder TMS.
- Used Azure DevOps to log and track defects, manage test cases, and monitor sprint backlogs in Agile project environments.
- Collaborated with development, QA, and business teams to ensure timely defect resolution and successful deployment cycles.
- Ensured master data accuracy and transaction data validation across integrated supply chain systems.
- Participated in Agile/Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, and sprint reviews.
BY JDA Transportation Management System (TMS) Consultant
Wipro
09.2019 - 07.2022
- SME in Transportation Manager modules including Master Data and Transaction Data configurations.
- Expert in optimization and execution flows in Transportation Manager and Transportation Smartbench which includes Unroutable troubleshoot, Interface and Application-level troubleshooting.
- Edited strategy and parameter files to optimize planning results based on client needs.
- Load Optimization Using Skeleton Routes: Proficient in utilizing skeleton routes to enhance load consolidation and route optimization, improving operational efficiency and reducing transportation costs through consistent and automated route planning.
- Experienced in configuring and optimizing skeleton routes in BY TMS to streamline transportation planning, ensuring predefined routes are efficiently utilized for repetitive shipments between key locations.
- Facilitated workshops to gather client requirements and document workflows, aligning current processes with future goals.
- Utilized Jira for defect tracking, issue management, and sprint backlog monitoring in Agile project environments.
- Logged and tracked configuration defects, integration issues, and enhancement requests in Jira to ensure timely resolution.
- Collaborated with development, QA, and business teams to prioritize and resolve tickets, ensuring streamlined issue resolution through Jira workflows.
- Updated user stories, tasks, and bug reports in Jira and monitored progress throughout the sprint lifecycle.
- Participated in Agile/Scrum ceremonies such as sprint planning, backlog grooming, daily stand-ups, and sprint reviews using Jira boards.
- Monitored ticket status, SLA compliance, and release progress through Jira dashboards and reports.
- Worked closely with QA teams to track testing defects and validation results during SIT and UAT phases using Jira.
- Testing the operational life cycle for sample shipment orders shipment entry, load creation, load processing (carrier tendering), and load confirmation.
- Testing customer service functionalities of Track & Trace and Rate Calculation.
- Worked in most of the TM modules like Shipment processing, Load Build, Load Processing, Tendering, Track and Trace, Financials, ABPP Modules (Freight Auction, Approval Chain) and Monitoring.
- Contributed to integration design, TMS installation, data upload activities, and master data setup and configuration based on customer needs.
- Worked on TMS Test scripts and conducted multiple workshops with different teams of customers and executed test scripts.
- Also adjusted workflows and customised TMS behavioural changes.
- Provided end-user training to facilitate a smooth transition to the new TMS platform, addressing any queries or issues.
- Involved in SLA maintenance for all TMS related issues and change requests.
- Worked on various troubleshooting methods and identified root causes for different types of issues among all the modules in TMS.
- Handled high priority tickets and medium priority tickets to maintain SLAs and presented solutions applied to the customer core team frequently.
- Configured and managed the ABPP workflow in Blue Yonder TMS to streamline the verification of freight bills, aligning with shipment details, billing approvals, and cost adjustments for accurate payments.
- Skilled in reviewing freight bill details and managing cost adjustments within Blue Yonder TMS, ensuring that discrepancies are identified and resolved to maintain financial accuracy and efficiency in transportation billing processes.
- Utilized the Freight Auction Carrier View functionality within Blue Yonder TMS to create, manage, and monitor freight auctions, allowing carriers to bid on shipments and optimize transportation costs through competitive bidding.
- Configured and managed the Freight Auction Carrier View to evaluate carrier bids based on cost, service level, and transit time, selecting the most efficient and cost-effective carrier for each shipment.
BY TMS Support Consultant
ASTI Logistics, Inc
12.2016 - 09.2019
- Executed TMS implementation projects across various industries, including FMCG, breweries, and manufacturing.
- Customized and configured various TMS modules such as carrier management, shipment planning, and load tendering, optimizing transportation routes and reducing costs.
- Analyzed existing TMS templates to understand setups and configurations while assessing regional TMS needs.
- Developed functional specifications to guide project design.
- Implemented various job server tasks based on regional TMS needs and scheduled jobs for automatic execution.
- Listed the jobs and created job chains to run automated workflows in TMS.
- Configured screens and settings for TMS modules, including System Entities, System Settings, and Environment.
- Worked on various TMS solutions like Audit and Tariff Smart bench to support data maintenance and user experience.
- Beginner in running optimization scenarios using Transportation Modeler.
Education
Master of Business Administration (MBA) - Information Technology
Humphreys University
Stockton, California12-2024
Skills
- Blue Yonder TMS
- Transportation Management
- TMS expertise
- TMS deployment
- Shipment Planning
- Load Optimization
- Carrier Selection
- Carrier oversight
- Freight Rating
- Settlement
- Costing
- Load Building
- Consolidation
- Routing Guides
- Supply Chain
- Logistics analysis
- Process Improvement
- Process optimization
- Workflow
- Project Management
- Agile
- Scrum
- Team collaboration
- Task Management
- Operational Workflows
- Data Analysis
- Logistics Metrics
- Performance Reporting
- Business Intelligence
- Performance Dashboards
- Operational Reports
- Tableau
- Power BI
- ERP
- SAP
- Oracle ERP
- Integration
- Integration Architecture
- Integration Solutions
- Middleware Solutions
- Electronic Data Exchange
- Data Quality Assurance
- Quality Assurance
- Quality Metrics
- UAT
- Test Planning
- Testing Coordination
- Test Monitoring
- Issue Tracking
- Issue Resolution
- Problem resolution
- Issue troubleshooting
- Deployment Support
- Production troubleshooting
- Lifecycle management
- Documentation skills
- Knowledge sharing
- Verbal communication
- Presentation techniques
- User Training
- User Assistance
- Problem resolution
- Issue troubleshooting
- Verbal communication
- Presentation techniques
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkSalary Range
$45000/yr - $200000/yrTimeline
BY JDA Transportation Management System (TMS) Consultant
Staples
10.2023 - Current
BY JDA Transportation Management System (TMS) Consultant
Wipro
09.2019 - 07.2022
BY TMS Support Consultant
ASTI Logistics, Inc
12.2016 - 09.2019
Master of Business Administration (MBA) - Information Technology
Humphreys University