Sharmistha (Misty) Ganguly
North Potomac,MD
Summary
Business professional offering experience delivering cost-effective, high-performance, customer and client oriented technology solutions to meet shifting organizational demands. Astute technology-business professional translates operational needs into technical solutions. Equipped with analytics and reporting expertise to provide insights using data-driven philosophy.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sr Business Analyst for EPA Contract
SiloSmashers, Inc.
03.2024 - Current
- Conducted comprehensive requirement gathering and business analysis for an in-house Contract Management Application, aligning with strategic objectives and enhancing product modernization efforts to ease Gov contractors efforts to manage contracts, upload and process deliverables and live reporting for System outages, etc.
- Executed meticulous user testing for the application, identifying and addressing critical issues to significantly improve functionality and user experience.
- Delivered specialized training to clients on two proprietary modules of the Contract Management application, substantially enhancing client engagement and application proficiency.
- Updated User Guides and Release documents, ensuring accurate and up-to-date information was available for end-users and stakeholders, thereby supporting efficient service delivery.
- Facilitated brainstorming sessions with cross-functional teams for problem-solving activities.
- Translated user needs into actionable items that could be addressed by IT teams.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Assisted in developing training materials for internal staff on new products or services.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Analyzed existing systems and processes to identify areas of improvement.
- Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
Business Analyst
SP Plus
Nashville, TN
09.2022 - 02.2024
- Collaborated with internal stakeholders and Product Owners to define feature requirements, translating them into detailed user stories, and accurately captured Acceptance Criteria for User stories, for execution by software development teams. -
- Led the prioritization and maintenance of the team backlog, ensuring the maximization of release value and the establishment of Sprint Goals.
- Demonstrated expertise in assigned solutions through the development and sharing of knowledge, contributing significantly to the product backlog and roadmap.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Identified gaps between current state and desired future state operations.
Product Manager/Business Analyst
Claris Health
Brentwood, TN
02.2020 - 08.2022
- Spearheaded the development and launch of a novel product feature, the Provider Engagement Module, by meticulously gathering and analyzing requirements to meet strategic objectives.
- Led the 'Insights and Analytics Reporting Package initiative, collaborating closely with clients to deliver data-driven solutions that enhance decision-making processes.
- Facilitated refinement, impact, and grooming sessions, ensuring alignment with project goals and fostering a collaborative environment.
- Acted as the Product Owner for the Supplier Optimization Module, leveraging Pareo Data (DOMO embed solution) to optimize supplier engagement and performance.
- Conducted comprehensive internal and training team product demonstrations, effectively communicating product value and functionality.
- Mentored new team members, providing guidance and support to foster professional growth and team cohesion.
- Prioritized roadmap in-order to achieve product goals and metrics.
Business Analyst(contract)
EFC Systems(Vaco)
Brentwood, TN
08.2019 - 12.2019
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Mapping data from an external system to EFC's PM system
Sr. Business System Analyst
FAMC(Citizen's bank)
Franklin, TN
06.2018 - 07.2019
- Collaborated extensively with internal stakeholders, including Product Owners and Project Managers, to gather requirements, facilitate Backlog Refinement, and address inquiries, ensuring the successful delivery of a high-priority project.
- Played a pivotal role in a Scrum Team, adhering to the SDLC process to leverage IT systems in achieving strategic objectives, demonstrating a strong foundation in agile methodologies.
- Led the development of system documents and process flow diagrams for key applications, including Loan Origination Software and Underwriting systems, contributing to the remediation of critical security issues such as SQL injections and Cross-Site Scripting.
Informatics Analyst & Knowledge Engineer
Medsolutions(Evicore)
Franklin, TN
07.2011 - 06.2018
- Led the design and implementation of the Predictive Analysis interface for Clinical Advantage surveys, utilizing the proprietary survey development tool PRI-mate, to streamline clinical data analysis.
- Executed comprehensive rule-based and predictive neural modeling with Neurosolution, enhancing data accuracy and predictive capabilities for healthcare applications.
- Developed and deployed an automated system using Neural Modeling, achieving significant reductions in MD Clinical review time, quantified in cost savings.
- Conducted in-depth clinical and business requirements gathering by collaborating with clinical experts and project leads, laying the groundwork for clinical rule generation.
- Analyzed clinical guidelines and business requirements to create comprehensive clinical and business rules harvesting documents, facilitating the development of an auto-approval system for advanced imaging.
- Spearheaded the development of rule code and decision tables using IBM Ilog rule engines, to cut down on clinical reviews by 50% time and effort.
- Designed and executed test cases within company testing tools to validate the accuracy and functionality of rule code, ensuring alignment with business and clinical requirements.
Developer (Contract)
Healthspring (Cigna)
Nashville, TN
11.2010 - 07.2011
- Successfully executed a comprehensive Enhancement Project in MSSql t-SQL, developing a Stored Procedure to automate the previously manual Rider Letter process, which cut down on medicare costs for patients.
- Designed Workflow charts utilizing Microsoft Visio, demonstrating proficiency in process visualization and optimization.
- Employed Microsoft Sql Server Management Studio and SQL Developer extensively, showcasing advanced SQL knowledge and application development skills.
- Acquired in-depth knowledge of the Market Prominence Application, a critical Medicare enrollment application supporting daily, weekly, and monthly batch transactions, highlighting experience with healthcare systems modernization.
- Formulated and executed test-cases to validate coding against the Functional Design, ensuring accuracy and reliability of application functionalities.
- Developed SSRS comparison reports, further evidencing technical expertise and a commitment to delivering high-quality software solutions.
Application/Programmer III
Emdeon (ChangeHealth)
Nashville, TN
04.2007 - 10.2010
- Led the Invoice Consolidation process for Month-End Billing, demonstrating expertise in project management and technical problem-solving, which geared towards cutting line invoice generation cost by 50%.
- Spearheaded the relocation of Billing operations from an Atlanta office closure, integrating a new LOAD process for enhanced data management and error resolution.
- Designed and implemented database schema objects, including tables, indexes, views, and synonyms, showcasing advanced SQL and Oracle skills.
- Conducted extensive testing and refinement of Customer Suppression and product/switch integration processes, ensuring seamless Invoice Consolidation.
- Developed and documented Functional Design and Technical Specifications for finance team reports, enhancing internal customer support and communication.
- Completed 60 hours of VB.NET training and intensive MS Excel courses, alongside in-house training in Technical Writing, Revenue and Process Management Cycle, and Java Servlet, underscoring a commitment to continuous learning and skill enhancement.
Application Developer II
NFIB
Nashville, TN
01.2006 - 04.2007
- Served as a key contributor to the Production Support Team for the Information Management Group, overseeing scheduling, reporting, and debugging for critical processes on various timelines.
- Utilized crontab utilities and shell scripting to orchestrate weekly and nightly data loads, demonstrating advanced technical proficiency.
- Developed and implemented web and desktop software applications, addressing transactional, operational, and analytical needs across diverse environments.
- Generated custom reports in response to ad-hoc requests for sales and membership information using Pro
- Cobol and Pl/Sql scripts, enhancing data accessibility and decision-making.
- Managed the Print Description Order form requests for the Laser Room, showcasing meticulous attention to detail and process optimization skills.
- Employed TOADsoft environment for script compilation and data file generation, further evidencing technical expertise. - Produced department-specific reports utilizing the JReports tool and extracted mailing data using the Mailings Module and Postalsoft software, contributing to improved communication and operational efficiency.
- Demonstrated proficiency in developing reports with Cognos studios and streamlined project management processes using TrackIT software.
Education
Master, Computer Application -
College Of Engineering Technology (CET)
Bhubaneswar, Odisha01.1997
Bachelor of Science, Chemistry (hons) -
Sambalpur University
Rourkela, Odisha01.1994
Skills
- Requirements Gathering
- User Acceptance Testing
- Test Planning
- Acceptance Testing
- Requirement analysis
- Change Management
- Backlog Refinement
- Business Analysis
- Agile & Scrum Methodologies
- Software Development Life Cycle(SDLC)
- Workflow Analysis
- Data Mapping
- Quality Assurance
- Business process improvement
- Data Analysis
- Product Development
- Product Management
- Microsoft Office Suite
- Process Optimization
- BI tools expertise
- Pivot tables
- Needs assessments
- KPI Tracking
- Customer Targeting
- Project Management
- Predictive modeling
- Web-based reporting tools
- Release planning
- Documentation: Creating Workflows, updating Release documentations and creating SOPs
- Applications: JIRA, Atlassian, Azure Devops, ServiceNow, DOMO for Analytics and Reporting, MySQL, Oracle, Microsoft Suite - including, Excel, Word, Visio, etc and BI tools
Certification
- Certified Scrum Master - Scrum Alliance
- SCALES Agile - SAFe POPM Certified - Scrum Alliance
- AI for Product Management certification - Pendo
Timeline
Sr Business Analyst for EPA Contract
SiloSmashers, Inc.
03.2024 - Current
Business Analyst
SP Plus
09.2022 - 02.2024
Product Manager/Business Analyst
Claris Health
02.2020 - 08.2022
Business Analyst(contract)
EFC Systems(Vaco)
08.2019 - 12.2019
Sr. Business System Analyst
FAMC(Citizen's bank)
06.2018 - 07.2019
Informatics Analyst & Knowledge Engineer
Medsolutions(Evicore)
07.2011 - 06.2018
Developer (Contract)
Healthspring (Cigna)
11.2010 - 07.2011
Application/Programmer III
Emdeon (ChangeHealth)
04.2007 - 10.2010
Application Developer II
NFIB
01.2006 - 04.2007
Master, Computer Application -
College Of Engineering Technology (CET)
Bachelor of Science, Chemistry (hons) -
Sambalpur University
- Certified Scrum Master - Scrum Alliance
- SCALES Agile - SAFe POPM Certified - Scrum Alliance
- AI for Product Management certification - Pendo
Similar Profiles
Desmond JohnsonDesmond Johnson
Intermediate Business Consultant at Silosmashers, IncIntermediate Business Consultant at Silosmashers, Inc
David CauraughDavid Cauraugh
Security Control Assessor (SCA) at SilosmashersSecurity Control Assessor (SCA) at Silosmashers
Harold CondorHarold Condor
Staff Accountant at District TacoStaff Accountant at District Taco