Sharmonique Young
San Diego,CA
Summary
Strategic, results-driven professional with demonstrated success elevating operational standards to improve overall team and business performance. Communicates clear work expectations and company vision to set and achieve measurable goals in demanding, complex work environments. Proven leader with seasoned ability to inspire teams and capitalize on emerging opportunities to enhance business profile, reputation, and influence.
Overview
8
8
years of professional experience
Work History
Amazon Delivery Driver
GCA LOGISTICS
Atlanta, GA
04.2022 - 03.2024
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled merchandise in accordance with product handling standards.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
Residential Security Officer
Hex Security
Atlanta, GA
02.2022 - 11.2022
- Verified security of windows, gates, and doors to prevent intrusions
- Answered various alarms to investigate disturbances
- Wrote reports of daily irregularities to describe and document property damage and presence of unauthorized individuals
- Authorized and monitored entrance and departure of employees and visitors to guard against theft and maintain security of premises
- Locked doors and gates of entrances and exits to secure buildings
- Called police and fire departments in cases of emergency, such as fire, and presence of unauthorized persons
- Patrolled assigned areas on foot or in company vehicle to confirm personal, building and equipment security.
Amazon Warehouse Associate
Amazon
Atlanta
03.2020 - 03.2022
- Used straps and ropes to secure stacks of packages on trucks
- Reported malfunctioning and damaged equipment to supervisors for repair
- Inspected products for defects and damages and reported discarded items to supervisors.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
Parking Attendant
Ace Parking
San Diego, CA
01.2018 - 08.2019
- Reported accidents, incidents and safety concerns to shift lead or management
- Performed vehicle counts throughout shift to avoid overfilling available spaces
- Collected and processed payment or parking passes to validate parking
- Removed debris, snow and ice to reduce accidents or slips and falls
- Reconciled end-of-shift revenue against ticket distribution to identify overages or shortages.
Guest Service Associate
Belmont Park
San Diego, Ca
03.2017 - 01.2018
- Kept parking areas clean and orderly to ensure that space usage was maximized
- Lifted, positioned and removed barricades to open and close parking areas
- Patrolled the facility regularly to ensure security measures were being followed
- Provided customer assistance and information, such as giving directions and handling wheelchairs
- Explained and calculated parking charges, collected fees from customers and responded to customer complaints
- Enforced payment of fees by issuing tickets when necessary
- Prevented vehicle damage and vehicle and property thefts.
Daycare Assistant (Summer Intern)
Neighborhood House Association
San Diego, Ca
06.2016 - 08.2016
- Followed up with customers to support satisfaction and resolve any issues
- Provided accurate information regarding product features and benefits
- Addressed customer complaints and provided timely solutions
- Developed a strong understanding of company policies and procedures
- Greeted and welcomed guests in a warm and friendly manner
- Provided directions to guests
- Provided food and beverage services to guests
- Performed office duties on temporary basis when needed
- Money counting at the end of every shift
- Report any overage or shortage in daily deposits.
Education
Bachelor Of Arts (B.A.) In Clinical Psychology Candidate -
Miles College
05.2024
Skills
- Wrapping and Boxing
- Material Handling
- Quality Control
- Crime Prevention Methods
- Microsoft Excel
- Conflict De-Escalation
- Report Writing
- Safety and Security
- Microsoft Outlook
- Microsoft Office
- Interior and Exterior Patrol
- Shift Work
- Quality Assurance
- Goods Transport
- Order Verification
- Dispatch Communication
- GPS Navigation
- Valid Driver's License
- Safe Driver Training
- Time Management
Timeline
Amazon Delivery Driver
GCA LOGISTICS
04.2022 - 03.2024
Residential Security Officer
Hex Security
02.2022 - 11.2022
Amazon Warehouse Associate
Amazon
03.2020 - 03.2022
Parking Attendant
Ace Parking
01.2018 - 08.2019
Guest Service Associate
Belmont Park
03.2017 - 01.2018
Daycare Assistant (Summer Intern)
Neighborhood House Association
06.2016 - 08.2016
Bachelor Of Arts (B.A.) In Clinical Psychology Candidate -
Miles College