Shar’Na Golphin
Washington,DC
Summary
Dynamic professional with a strong work ethic and a positive attitude, experienced as a Teacher's Assistant at United Planning Organization. Proven ability to enhance student engagement through effective problem-solving and individualized support. Skilled in early childhood education and customer service, fostering collaborative environments that drive success and satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
United Planning Organization
03.2020 - Current
- Implemented lesson plans and instructional materials to enhance student engagement.
- Provided individualized support to students, addressing diverse learning needs and challenges.
- Collaborated with educators to assess student progress and adapt teaching strategies accordingly.
- Support classroom management by implementing behavioral strategies and promoting positive student interactions.
Crew Member
McDonald's
11.2019 - 11.2020
- Delivered exceptional customer service in high-volume environments, ensuring satisfaction and repeat business.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Resolved customer complaints swiftly, contributing to positive dining experiences and feedback.
- Maintained compliance with health regulations, promoting a safe and sanitary environment for customers and staff.
Assistant Store Manager
Dazzle
07.2016 - 11.2019
- Implemented lesson plans and instructional materials to enhance student engagement.
- Provided individualized support to students, addressing diverse learning needs and challenges.
- Collaborated with educators to assess student progress and adapt teaching strategies accordingly.
- Support classroom management by implementing behavioral strategies and promoting positive student interactions.
Education
High School Diploma -
Frank W. Ballou Senior High School
Washington DC06.2016
Skills
- Positive attitude
- Customer service
- Computer skill
- Early childhood education
- Strong work ethic
- Excellent multitasking
- Team player mentality
- Effective problem solving
Certification
CDA
Languages
English
Native or Bilingual
Timeline
Teacher's Assistant
United Planning Organization
03.2020 - Current
Crew Member
McDonald's
11.2019 - 11.2020
Assistant Store Manager
Dazzle
07.2016 - 11.2019
High School Diploma -
Frank W. Ballou Senior High School