Sharnell Richardson

• Wrapped trays, instrument packs, and sets.
• Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
• Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
• Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
• Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
• Inspected sterile package integrity prior to distribution.
• Verified and maintained proper documents and records for sterilization.
• Picked instruments and supplies for surgeries.
• Assisted in staff development by providing guidance to new team members on proper sterile processing techniques.
• Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.

• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Transported patients between rooms and appointments or testing locations.
• Completed activities of daily living for patients unable to self-care and assisted those with limited mobility in completing tasks.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
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Substance Abuse Technician/Powerhouse Detox

• Obtain information about clients through intake assessment.
• Supported and counseled clients with drug and alcohol addiction.
• Organized treatment projects that focused on problem solving skills and creative thinking.
• Identified problem areas impacting participants' ability to successfully complete treatment.
• Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
• Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
• Assisted with activities of daily living (ADLs).
• Documents interventions according to program and Medicaid standards at intervals established by program.
• Admits and discharges members served as assigned, including completing associated documentation.
• Documented patient behavior, crisis interventions completed, and patient response to the interventions.

Skills Trainer/Mental Health Technician Safe Housing/Trillium Family Services

• Providing skills training to clients to help them learn to manage their mental health symptoms.
• Model, coach and counsel clients regarding appropriate hygiene, social and interpersonal interactions.
• Document behavioral thoroughly to keep accurate records.
• Complete daily client rounds and tracked client’s movement.
• Performed searches or residents’ belongings prior to admissions and throughout stays.
• Quickly respond to crisis situations when. Severe mental health and behavioral issue arose.
• Teach clients anger management techniques, relaxation skills, impulse control, social skills, and
  functional living skills.
• Often assisted medical staff in situations where a patient needed to be restrained.

Certified Nursing Assistant/Elderwood Wheatfield 05/2022-05/2022

• Provides immediate support for Alzheimer’s and Dementia patient.
• Positioned resident for comfort and to prevent skin pressure problems.
• Supervising resident behavior, resident 1:1s as needed.
• Supervised the administration of medication to residents.
• Assisted residents in respite care, shower, housekeeping, and toileting.

• Prepares patients for physical examinations, including taking vital signs and performing all required testing.
• Provided assistance during examinations and treatment.
• Perform ancillary testing and tasks as directed by the Center Medical Director (including but not limited to, EKG, injections, audiograms, blood draws, etc).
• Performs DOT and Non-DOT drug and alcohol testing.
• Distributed treatment and procedural information to patients.

• Answer, coordinate, and prioritize clinic calls to effectively address customer needs.
• Efficiently and effectively respond and route all incoming calls to provide timely and accurate responses.
• Proactively serve as a patient advocate by utilizing courteous and professional phone etiquette, reflecting positive tone, and speaking distinctly with poise, tact, and assurance.

• Facilitated and attended Bi-weekly manager meetings for Fellows and Journal Club.
• Answered phone calls to provide assistance, information and medical personnel access.
• Managed physician calendar, scheduling patient appointments and procedures of the Endocrine Clinic.
• Conducted patient intake interviews to collect medical information and insurance details.
• Verify insurance eligibility and patient benefits to optimize reimbursement and customer satisfaction.
• Compiled physical and digital documents, charts and reports.
• Adhered to HIPAA requirements to safeguard patient confidentiality.
• Greeted patients, determined purpose of visit and directed to appropriate staff.

• Answer telephone, screen, and direct calls, takes messages, and provide information to clients.
• Verify insurance eligibility and patient benefits to optimize reimbursement and customer satisfaction.
• Updated group medical records and technical library to promote smooth office operations.
• Entered insurance, demographics and health history into patient database.
• Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
• Prepared charts for upcoming dates of service and ensuring confidentiality of all records
• Assisted with minor procedures, administered injections, and handled patient triage.

• Collecting payment, charge entry and performing daily cash-out procedures.
• Performed phlebotomy, set up charts, and explained the procedure to all patients and authorized family.
• Preserved patient dignity and minimized discomfort while giving care.
• Managed direct care with patients suffering from psychiatric disorders.
• Designed and implemented innovative music program that helped patients mentally.
• Worked with senior staff determining needs of patients.
• Observed, recorded, and documented changes in patient behaviors.
• Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.