Sharnett M. Clark

· Set goals or organization/unit directives

· Compile statistical data on workload volume, backlog, unit expenditures, personnel actions, fixed assets, equipment or attendance

· Define objectives for work performance, performance standards, performance management, or work outputs

· Monitor compliance and progress of clients by reviewing violation of probation reports from officers and their progress while on probation.

· Develop and manage a budget

· Develop communication plans within or outside the organization or unit

· Develop policies or procedures to ensure efficient court or unit operations

· Implement vision or leadership strategies to accomplish organizational or unit goals

· Make decisions about organization or unit personnel actions, such as recruitment, selection, design of rewards systems, promotions, transfers, grievances, discipline or terminations

· Make recommendations and render decisions on controversial, expensive, dangerous, or critical work problems presented in the organization or unit

· Plan implementation of projects or programs and prioritize work or work operations for the unit or organization

· Provide direction for achieving organizational, unit, or project goals to ensure that time and quality standards are met

· Recommend changes to organizational structure and improvements in judiciary programs

· Worked closely with organizational leadership and their directors to strategically affect operational direction.

· Drove strategic improvements to enhance operational and organizational efficiencies.

· Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.

· Fostered a work culture of collaboration and inclusion to increase morale and reduce turnover.

· Managed teams of professionals focused on improving court projects and initiatives.

Review risk and needs assessments of officers to determine appropriate supervision levels of clients.

• Under the guidance of the Family Division Manager; develops and directs the implementation of goals, objectives, policies, procedures, and work standards for assigned staff, teams, and dockets within the division
• Provide leadership and assistance to team members
• Manage communication and facilitate cooperation and shared work between the teams, divisions, and agencies
• Monitors and directs daily operations to ensure that policies and procedures are being followed, deadlines, goals, and objectives are met, and that services are being provided efficiently and effectively
• Takes corrective action as necessary with staff disputes and conflicts and resolving complaints and problems
• Assist in monitoring the division’s budget and oversees the financial well-being of the division
• Prioritizes and allocates available division resources and budgetary needs, reviews and evaluates staff performance, job tasks, programs, and makes recommendations for improvement
• Ensures maximum effective services within the division
• Make provisions for the selection, training, professional development, and work evaluation of staff; makes recommendations on hiring, termination, promotion, and discipline as required
• Confers with and represents the division in meetings; serves as a member of a variety of committees and community organizations on a local and state level
• Develops systems and maintains records that provide for the proper control and documentation of assigned activities; prepares and directs the preparation of a variety of written correspondence, reports, statistics, procedures, directives, etc
• May act for and serve as the Family Division Manager and performs other duties as required.

• Managed the overall case processing procedures of the team from the establishment of the docket, scheduling to disposition in Child Support (UIFSA), custody, and parenting time matters
• Supervised professional staff in custody/visitation/domestic violence investigations
• Managed the overall case processing of the Domestic Violence Unit from Intake to Case Processing
• Also managed the workflow in Child Placement Review, Abuse and Neglect, Termination, Post Termination, and Kinship Legal Guardianship cases
• Facilitated Parent Education Workshops and consents
• Reported, advised, and documented work activities, personnel issues, prepare disciplinary actions of the team, and staff performance appraisals
• Assign, instruct, develop, direct, monitor, and approve the work of the team
• Prepared statistical and productivity reports, court calendars, and special programs/projects
• Facilitated staff meetings and management level meetings accordingly
• Assist and advise CSS2’s in Case Flow Management and training
• Also performed the duties of the Assistant Family Division Manager in their absence.

• Administrated, evaluated, planned, and monitored the overall program operations of the Supervised Visitation and Shoplifter's Awareness and Prevention Programs
• Supervised court-appointed volunteers, interviewed parents, children, juvenile delinquents, and determining appropriateness for the program
• Recruited, interviewed, investigated, and trained court volunteers
• Supervised visitations, volunteer supervisors, and interns
• Instructed and observed all parents and their children
• Made recommendations to the court, identified, and referred services to all participating clients
• Prepared and scheduled all program educational sessions for first-time juvenile offenders
• Collected, analyzed, and prepared statistical data and program procedures
• Conducted presentations at schools, agencies, training, and workshops
• Prepared all program reports.

• Coordinated and facilitated training for newly court-appointed volunteers within the Essex Vicinage
• Consulted with the Trial Court Administrator in selecting and scheduling presenters, speakers, and consultants as it pertains to specific training
• The areas of training include Communication, Cultural Diversity, Problem Solving, and Court Orientation.

• Implemented, administrated, and evaluated all program operations for adjudicated delinquents
• Interviewed juveniles and their parents
• Facilitated meetings for the multi-disciplinary team
• Mediated, scheduled case conferences, and made recommendations to the court as it pertained to the dispositional treatment plan for an adjudicated delinquent.