SHARNICE STAPLES
Houma,Louisiana
Summary
Medical Professional with 7 years of experience as a Certified Nurse's Assistant, and recently obtained Pharmacy Technician training, seeking an opportunity to advance within the
Pharmaceutical Industry. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Proxsys Rx
06.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Developed and implemented improvements to pharmacy organization system.
- Managed opening and closing duties for pharmacy.
- Resolved third-party billing, computer system and customer service issues.
Pharmacy Technician
Walgreeens
10.2020 - 04.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician Clinical Externship
Walgreens
11.2019 - 02.2020
- Customer Service via phone and in person; Answer phone lines; Operate front counter and drive-thru window; Pill counting; Handle workers comp claims and pre-authorizations; Stock inventory by alphabetical order for pick up.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Collected co-payments or full payments from customers.
Education
Pharmacy Technician Graduate -
Unitech Training Academy
Houma, LAAssociate of Science - Business
South Louisiana Community College
Lafayette, LA12.2024
Certified Nursing Assistant Program Graduate & Certification -
The Learning Bridge Career Institute
Houma, LA01.2013
High School Diploma Graduate -
Thibodaux High School
Thibodaux, LA01.2010
Skills
- Basic Life Support (CPR & AED) Certification
- Extensive Patient Care Experience
- Dosage Calculations
- Medication Counting
- Sig Translation
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Answering customer questions
- Insurance Billing
- Medication Dispensing
- Prescription Filling
- HIPAA
- Labeling Accuracy
- Drug safety
- Pharmaceutical Calculations
- Pharmacy Law Compliance
- Dosage Form Preparation
References
- Danielle Watson, Lead CNA/Aid Supervisor, Thibodaux Healthcare Center, (985) 381 - 1840
- Katie Picou, Pharmacy Technician Program Director, Unitech Training Academy, (985) 223 - 1755
Timeline
Pharmacy Technician
Proxsys Rx
06.2023 - Current
Pharmacy Technician
Walgreeens
10.2020 - 04.2023
Pharmacy Technician Clinical Externship
Walgreens
11.2019 - 02.2020
Pharmacy Technician Graduate -
Unitech Training Academy
Associate of Science - Business
South Louisiana Community College
Certified Nursing Assistant Program Graduate & Certification -
The Learning Bridge Career Institute
High School Diploma Graduate -
Thibodaux High School
Similar Profiles
Mil'Tecia MitchellMil'Tecia Mitchell
Pharmacy Technician at Proxsys RxPharmacy Technician at Proxsys Rx
Julissa EspinozaJulissa Espinoza
Pharmacist Trainee at Proxsys RxPharmacist Trainee at Proxsys Rx
Claudia LobergClaudia Loberg
Account Manager at Partners Rx/Magellan Rx Management/PrimeAccount Manager at Partners Rx/Magellan Rx Management/Prime
TYLER FONSECATYLER FONSECA
Installer/technician at Shockwave ElectricInstaller/technician at Shockwave Electric
Dakota BoudreauxDakota Boudreaux
X-Ray Technician Assistant at Olivier InternationalX-Ray Technician Assistant at Olivier International