Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
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Sharnique Banks

Newport News,VA

Summary

Proven leader with extensive experience at Walmart and the United States Air Force, excelling in New Hire Training and Inventory Supervision. Skilled in fostering team development and enhancing productivity through creative problem-solving and critical thinking. Achieved significant improvements in staff performance and operational efficiency, demonstrating a strong commitment to excellence and a results-driven approach.

Overview

16
16
years of professional experience
1
1
Certificate

Work History

Deli/Bakery Academy Trainer

Walmart
06.2024 - Current
  • .Managed and trained 11 personnel on the daily duties
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Promoted a culture of continuous learning by advocating for professional development opportunities.

Digital Team Lead

Walmart
02.2024 - 06.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members on the techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Managed 80 personnel daily and ensured proper completion and fulfillment of up to 500 customer orders daily.

Home Care Aide

Amber Care
12.2023 - 04.2024
  • Provided companionship to 5 patients, fostering positive relationships and emotional well-being.
  • Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Delivered skilled personal care assistance such as bathing, grooming, dressing, and toileting support, which enhanced patient hygiene levels.
  • Kept a close eye on the behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Conducted routine health monitoring, including vital signs and symptom tracking, promptly reporting any changes to healthcare professionals.
  • Utilized adaptive equipment as needed to assist patients in completing daily tasks safely and effectively.

Digital Personal Shopper

Walmart
10.2023 - 02.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick-up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good customer selections.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked the app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by promptly addressing any issues or concerns and maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
  • Assisted in filling up to 500 customer orders daily.

Unit Deployment Manager

United States Air Force
02.2023 - 11.2023
  • Managed a four-person office and the unit's deployment status of 200 personnel.
  • Demonstrated flexibility in adjusting plans according to changing conditions or priorities while still achieving primary objectives.
  • Enhanced unit readiness by efficiently managing deployment schedules and coordinating training exercises.
  • Assisted in budget planning by analyzing historical data on past deployments to forecast future costs accurately.
  • Increased efficiency of administrative processes by implementing new software tools for tracking deployment data.
  • Implemented innovative solutions that led to reduced costs without sacrificing the quality or effectiveness of deployed forces.
  • Conducted regular reviews of existing policies and procedures to identify and address areas requiring refinement or updating, ensuring continued alignment with evolving organizational needs.
  • Coordinated closely with other departments, such as logistics, procurement, and human resources, to ensure seamless integration during the deployment process.
  • Mentored junior staff in unit deployment management procedures, fostering a culture of continuous learning and improvement within the team.
  • Streamlined the deployment process for improved timeliness, reducing preparation time significantly.
  • Conducted thorough pre-deployment briefings to ensure all personnel were fully informed of mission objectives and requirements.
  • Reduced equipment downtime through proactive maintenance scheduling, minimizing delays caused by malfunctioning gear during deployments.
  • Ensured compliance with all regulations and directives by maintaining accurate records of personnel qualifications and certifications.

Central Storage Warehouse, NCOIC

United States Air Force
10.2022 - 02.2023
  • Reduced downtime for clients by troubleshooting and resolving storage-related issues promptly.
  • Increased storage efficiency by implementing data deduplication and compression techniques.
  • Developed custom scripts for automating repetitive tasks, improving productivity and accuracy in storage management processes.
  • Streamlined backup processes, reducing overall time required for completion while maintaining data integrity.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.

F-16 Decentralized Materiel Support, NCOIC

United States Air Force
07.2021 - 10.2022
  • Provided 24/7 maintenance and logistical support for 3 Aircraft Maintenance Units, housing F-16 aircrafts, valued at over $1 Billion.
  • Oversaw the Product Quality Deficiency Report program and worked with Quality Assurance to recoup $1.4 Million for repair and replacement of defective equipment.
  • Managed, trained, mentored 16 personnel in a 24 hour shop.
  • Responsible for $24 Million in equipment & critical system spares parts.
  • Performed inspections, processed receipts, storage and turn-ins of equipment, and processed routine and high priority part orders for aircrafts.

MQ-9 Decentralized Materiel Support, NCOIC

United States Air Force
01.2021 - 07.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Ensured the completion of day-to-day operations, working efficiently and productively with all team members.
  • Provided 24/7 maintenance and logistical support for 3 Attack Squadrons, housing 20 MQ-9 drones, valued at over $1 Billion.
  • Oversaw the Product Quality Deficiency Report program and worked with Quality Assurance to recoup Air Force funding for repair and replacement of defective equipment.
  • Managed, trained, mentored 10 personnel in a 24 hour shop.
  • Responsible for $24 Million in equipment & critical system spares parts.
  • Performed inspections, processed receipts, storage and turn-ins of equipment, and processed routine and high priority part orders for aircrafts.

Equipment Accountability Element, NCOIC

United States Air Force
10.2019 - 01.2021
  • Established key performance indicators to measure success and drive continuous organizational improvement.
  • Spearheaded data-driven decision-making processes, utilizing analytics to inform strategy development and execution.
  • Developed strategic plans for improved accountability, resulting in stronger company performance.
  • Implemented technology solutions that improved workflow efficiency and reduced manual effort.
  • Managed, inventoried, and accounted for multi-million dollar equipment accounts across multiple units, both assigned to Holloman Air Force Base and geographically separated from Holloman Air Force Base.
  • Managed/supervised and trained 7 personnel.
  • Fostered a positive work environment where employees felt motivated and empowered to contribute their best work.
  • Evaluated internal controls and audit findings, implementing corrective actions to address identified areas of concern.

Materiel Management, NCOIC

United States Air Force
02.2015 - 10.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Provided support for 250 members of the Tactical Air Control Party unit.
  • Managed/supervised, and trained 25 personnel across five different career fields.
  • Managed/maintained 3500 assets valued at $14 Million.

Materiel Manager

United States Air Force
01.2009 - 02.2014
  • Worked multiple locations within the 735th Supply Chain Operations Group
  • First-Line Supervisor and Manager/Supervisor – Clerical and Administrative Support Worker.
  • First-Line Supervisor of Office and Administrative Support Worker, Order Filler, Wholesale and Retail Sales.
  • Managed over $5 Billion Air Force assets across multiple locations stateside and over seas.
  • Shipping, Receiving, and Inventory Clerk
  • Shipping, Receiving, and Traffic Clerk
  • Shipping-and-Receiving Supervisor
  • Stock Clerk
  • Funds Management (SMAG)
  • Computer System Security Analyst

Education

Associate of Arts - Business Administration, Management And Logistics

Community College of The Air Force
Montgomery, AL
01.2020

Skills

  • New Hire Training
  • Planning and coordination
  • Public Speaking
  • Creative Problem-Solving
  • Train-the-Trainer
  • Customer Service
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Microsoft Excel
  • Safety Procedures
  • Inventory supervision

Certification

  • Six Sigma White Belt, Lean Six Sigma Training - November 2023

Timeline

Deli/Bakery Academy Trainer

Walmart
06.2024 - Current

Digital Team Lead

Walmart
02.2024 - 06.2024

Home Care Aide

Amber Care
12.2023 - 04.2024

Digital Personal Shopper

Walmart
10.2023 - 02.2024

Unit Deployment Manager

United States Air Force
02.2023 - 11.2023

Central Storage Warehouse, NCOIC

United States Air Force
10.2022 - 02.2023

F-16 Decentralized Materiel Support, NCOIC

United States Air Force
07.2021 - 10.2022

MQ-9 Decentralized Materiel Support, NCOIC

United States Air Force
01.2021 - 07.2021

Equipment Accountability Element, NCOIC

United States Air Force
10.2019 - 01.2021

Materiel Management, NCOIC

United States Air Force
02.2015 - 10.2019

Materiel Manager

United States Air Force
01.2009 - 02.2014

Associate of Arts - Business Administration, Management And Logistics

Community College of The Air Force

Work Availability

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