Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharnise Williams

Fort Lauderdale,FL

Summary

Dynamic RTI Interventionist with a proven track record at Imagine Charter School, adept at implementing instructional strategies and fostering parent communication. Skilled in IEP implementation and progress reporting, I excel in creating tailored intervention plans that enhance student performance and build self-confidence. Detail-oriented and tech-savvy, I thrive in collaborative environments. My goal is to elevate in my career as well as overcoming the different challenges that may occur.

Overview

10
10
years of professional experience

Work History

RTI Interventionist

Imagine Charter School
01.2023 - 05.2024
  • Developed intervention plans based on established guidelines and individual needs.
  • Improved behaviors through modeling, role-playing and other effective strategies.
  • Met with teachers to establish goals for students in intervention program.
  • Helped students build skills to navigate typical academic and social situations.
  • Completed observations of students in classroom and social situations.
  • Monitored student performance to evaluate effectiveness of instructional strategies.
  • Worked closely with parents and guardians to address students' issues on multiple fronts.
  • Coordinated regular meetings to share and analyze student performance data and success plans with colleagues and parents.

Clerk of Courts

Broward County Courthouse
01.2022 - 12.2022
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Coordinated and scheduled meetings and appointments.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Edited and proofread documents for accuracy and completeness.
  • Informed and supported business leaders through consistent communication and administrative support duties.

Teacher Assistant

Eagles Nest Charter
11.2018 - 12.2020
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Supported classroom activities, tutoring, and reviewing work.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Maintained safety and security by overseeing students in recess environments.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning, and bookkeeping.
  • RTI Pullouts (Grades k-8th)
  • Performed general office duties, including answering multi-line phones, and messages to appropiate staff and greeting visitors.

Teacher Assistant

Children World of Margate
09.2018 - 11.2018
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Communicated regularly with parents about daily activities and behaviors.
  • Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.

Childcare Assistant Teacher

Kreative Kidz Learning Center
04.2018 - 08.2018
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Reported parent complaints and comments to managers and documented using [Software].
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Organized and supervised large and small group activities.
  • Supported students in developing self-esteem and self-confidence.
  • Tutored and assisted children individually or in small groups to help master assignments and reinforce learning concepts presented by teacher.

Tax Processor

United Tax Firm
12.2017 - 04.2018
  • Recommended financial solutions in relation to tax implications.
  • Kept case data and contact information up to date to expedite proceedings.
  • Professionally negotiated and dealt with taxpayers in confrontational situations.
  • Conducted call audits to assess interaction quality, accuracy and service success.
  • Responded to taxpayer questions and helped individuals complete and file tax documentation.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.

Customer Service Representative

Humana Insurance Company
02.2017 - 11.2017
  • Responded to customer requests for products, services, and company information.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Trained staff on operating procedures and company services.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Answered constant flow of customer calls with up over 100 calls a day.
  • Answered customer telephone calls promptly and in appropriate manner.

Customer Service Representative

Burlington Coat Factory Outlet
05.2015 - 12.2015
  • Implemented and developed customer service training processes.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Managed timely and effective replacement of damaged or missing products.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Aftercare Counselor

Asp
03.2014 - 03.2015
  • Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
  • Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
  • Prepared after-school enrichment activities for children to encourage student participation.
  • Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
  • Observed and monitored children's play activities to promote healthy, safe environment.

Education

High School Diploma -

Blanche Ely High School
Pompano Beach, FL
06-2012

No Degree -

Florida Agricultural And Mechanical University
Tallahassee, FL
06-2012

Skills

  • Instructional strategies
  • Special education
  • Parent communication
  • IEP implementation
  • Tech Savvy
  • Organized
  • Presentations and Public Speaking
  • Progress Reporting
  • Detail Oriented
  • Fast Learner

Timeline

RTI Interventionist

Imagine Charter School
01.2023 - 05.2024

Clerk of Courts

Broward County Courthouse
01.2022 - 12.2022

Teacher Assistant

Eagles Nest Charter
11.2018 - 12.2020

Teacher Assistant

Children World of Margate
09.2018 - 11.2018

Childcare Assistant Teacher

Kreative Kidz Learning Center
04.2018 - 08.2018

Tax Processor

United Tax Firm
12.2017 - 04.2018

Customer Service Representative

Humana Insurance Company
02.2017 - 11.2017

Customer Service Representative

Burlington Coat Factory Outlet
05.2015 - 12.2015

Aftercare Counselor

Asp
03.2014 - 03.2015

High School Diploma -

Blanche Ely High School

No Degree -

Florida Agricultural And Mechanical University

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