Sharnita Henry
Humble,TX
Summary
Experienced nursing professional with a proven track record of clinical expertise, strong leadership skills, and extensive technical knowledge. Efficiently updates charts, monitors medications, and collaborates with multidisciplinary teams to ensure optimal patient care. Quality-driven and highly efficient, with exceptional interpersonal abilities. Flexible and dedicated hard worker who is always ready to learn and contribute to team success.
Overview
22
22
years of professional experience
Work History
Primary Nurse Case Administrator
Blue Cross Blue Shield of Texas
04.2024 - Current
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
- Submitted cases for criteria failures and helped facilitate resolutions and approvals.
- Performed admission reviews based for medical necessity based upon MCG guidelines and specification.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Encouraged health-promoting behaviors to improve patient health and reverse disease.
- Called patients to share lab results and discuss physician orders.
Nurse Manager
Encompass Health Rehabilitation Hospital
01.2023 - 01.2024
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
- Improved patient outcomes through peer groups and facilitating continuing education.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Worked at least 48 hours per month as floor nurse to maintain clinical proficiency.
- Managed 15 nurses and Certified Nursing Assistants with nursing activities in 78-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Nurse Manager
Post Acute Medical
10.2022 - 12.2022
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
- Evaluated patient needs and preferences to build and update tailored treatment plans.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Worked at least 36 hours per month as floor nurse to maintain clinical proficiency.
- Managed 10-12 nurses and Nursing Assistants with nursing activities in 42-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Office Manager
Ware Transportation Trucking and Logistics
01.2022 - 09.2022
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Administered payroll and maintained proper documentation of employee personnel.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Interpreted and communicated work procedures and company policies to staff.
- Managed approximately 30 incoming calls, emails and faxes per day from customers and dispatchers
- Established team priorities, maintained schedules and monitored performance.
Assistant Nurse Manager
Ochsner Medical Center Neuroscience Progressive Unit
10.2020 - 11.2021
- Educated patients on health-related issues, disease prevention, and general wellness
- Determined appropriate interventions and nursing diagnosis to address patient needs
- Monitored patients to identify medication side effects, adverse reactions, and improvements
- Mentored nursing personnel and supported professional development
- Consulted with healthcare team to plan and implement patient treatment protocols
- Trained student and newly-registered nurses in the correct nursing procedures and performance strategies
- Readied rooms, supplies, and instruments for upcoming procedures and expected patients
- Monitored patients closely to spot problems and reported serious concerns to treating physicians for timely interventions
- Maintained accurate and detailed records in Epic for patient treatments and status updates, as well as unit activities.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Managed performance of 15-20 person nursing staff, reviewing task completion, prioritization and report quality.
Charge Nurse
Ochsner Medical Center
10.2019 - 11.2020
- Assessed and assisted patients with diverse range and comorbid chronic diagnoses, including chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis.
- Coordinated and performed patient admissions, transfers and discharges.
- Oversaw medication administration, monitored distribution and documented responses.
- Supported physicians and consultants with tests and procedures.
- Audited patient charts in real-time, verifying accuracy and completion of information.
- Organized and delegated tasks during rapid response and high-pressure code situations.
- Distributed assignments to RNs, LPNs and resident advisors, guided work and delivered training to promote proper care standards for patients.
- Assessed unit patients continuously from admission to discharge.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Performed IV infusions, intramuscular injections, peritoneal dialysis, IV pushes and oral subcutaneous.
- Directed unit staff and promoted quality care for diverse patients.
- Coordinated, tasked and supervised nurses and ancillary staff based on staffing requirements.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Supervised and managed daily scheduling, tasking, and administration.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
Registered Nurse Triage Lead
St. Vincent Cardiology
10.2018 - 10.2019
- Answered incoming patient calls, gathering history and symptoms to determine scope of medical complaints.
- Rendered telephone advice according to established guidelines and protocols.
- Collected data to represent symptom onset, presenting problem and medical diagnoses.
- Analyzed discussed symptoms with established protocols to determine patient acuity.
- Educated patients relative to health care urgency and community resources available to meet needs.
- Communicated triage information to primary care team to discuss disposition.
- Reviewed medical chart and requested appointments, prescriptions and consultations for urgent needs.
- Documented services discussed and provided details in electronic medical records.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Registered Nurse, Float Pool
St. Vincent's HealthCare
07.2013 - 10.2018
- Monitored and managed various treatment and care interventions.
- Updated physicians on patient test results and assisted in developing care plans.
- Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Administered medications, tracked dosages and documented patient conditions.
- Treated patients suffering from chronic and acute asthma, seizure disorders and pneumonia.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
- Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
- Assessed patients' response to treatment and suggested ways to combat side effects.
- Evaluated patient histories, complaints, and current symptoms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Home Health Nurse
Suwannee Medical Personnel
01.2012 - 07.2013
- Supervised work of home health aids, LPNs, and volunteers handling 20-30 patient care load
- Completed comprehensive assessment of patient, caregiver, and living situation to determine care needs
- Educated patients about health maintenance and disease prevention to improve long-term outcomes
- Interacted with patients, families, and cross-disciplinary teams to facilitate safe and conducive patient care
- Facilitated admission, case management, and follow-up skilled nursing visits to treat home health patients
- Kept care agency informed of changes in conditions, responses, and care needs of
- Completed initial assessments of patients and family to determine and address individual home care needs.
- Conducted regular re-evaluations to address changes in needs and conditions, and introduced revisions to care plans.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Licensed Practical Nurse
UF Health Medical Center
05.2003 - 08.2012
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Collected and documented vital signs to track current patient conditions.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
- Assisted physicians with examinations and patient scans during diagnostic processes.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Cared for patients' acute and chronic wounds by changing dressings and applying medicated compounds.
- Comforted and counseled patients and families throughout care process.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for wounds, provided treatments, and assisted with procedures.
Education
Certified Practical Nurse: Licensed Practical Nurse -
Concorde Career College
Jacksonville, Florida05.2003
Master of Science - Nursing Education
Chamberlain College of Nursing
Houston, TX07.2025
Bachelor of Science - Nursing
Florida State College At Jacksonville
Jacksonville, FL01.2018
Associate of Science - Nursing
Florida State College At Jacksonville
Jacksonville, FL03.2013
Skills
- Task Delegation
- Emergency Response
- Patient Care
- Corrective Action Implementation
- Strong Clinical Judgment
- Staff Supervision
- Health Promotion
- Disease Prevention
- Compassionate Care
- Clinical Supervision
- Discharge Planning
- Patient education and advocacy
- Budget Management
- Staff Coaching and Mentoring
Timeline
Primary Nurse Case Administrator
Blue Cross Blue Shield of Texas
04.2024 - Current
Nurse Manager
Encompass Health Rehabilitation Hospital
01.2023 - 01.2024
Nurse Manager
Post Acute Medical
10.2022 - 12.2022
Office Manager
Ware Transportation Trucking and Logistics
01.2022 - 09.2022
Assistant Nurse Manager
Ochsner Medical Center Neuroscience Progressive Unit
10.2020 - 11.2021
Charge Nurse
Ochsner Medical Center
10.2019 - 11.2020
Registered Nurse Triage Lead
St. Vincent Cardiology
10.2018 - 10.2019
Registered Nurse, Float Pool
St. Vincent's HealthCare
07.2013 - 10.2018
Home Health Nurse
Suwannee Medical Personnel
01.2012 - 07.2013
Licensed Practical Nurse
UF Health Medical Center
05.2003 - 08.2012
Bachelor of Science - Nursing
Florida State College At Jacksonville
Associate of Science - Nursing
Florida State College At Jacksonville
Certified Practical Nurse: Licensed Practical Nurse -
Concorde Career College
Master of Science - Nursing Education
Chamberlain College of Nursing
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