Sharod Eaddy
Charlotte,NC
Summary
Dedicated and compassionate candidate with over 4 years of experience in delivering high-quality care and support to individuals with diverse needs. Proven expertise in implementing individualized care plans, coordinating with healthcare providers, and ensuring the physical, emotional, and intellectual well-being of clients. Highly skilled in managing daily activities, maintaining comprehensive records, and upholding the highest standards of respect, dignity, and safety. Strong organizational abilities and exceptional interpersonal skills, committed to fostering a supportive and enriching environment for all individuals in care.
Overview
3
3
years of professional experience
Work History
Direct Support Professional Caregiver
3M’s Services LLC
08.2023 - Current
- Identified and implemented interventions for clients to address potential barriers that can impede the development of skills necessary for independent function in the community.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
Operations Manager
Atrium Health – University
04.2022 - 08.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Interviews, selected hires, evaluated, and recommend termination of facility housekeeping personnel in accordance with facility standards
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Assisted Director and managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Conducts regular staff meetings and communicates with members of other departments to coordinate housekeeping activities
Operations Manager
Novant Health
03.2021 - 04.2022
- Established and reviewed standards and work procedures for all housekeeping staff in accordance with established policies and practices of the facility
- Planed work schedules, hours, areas of work, and job duties to ensure adequate housekeeping services are rendered to all areas
- Interviewed, selected hires, evaluated, and recommend termination of facility housekeeping personnel in accordance with facility standards
- Oriented, trained, developed and supervised all housekeeping staff
- Conducted regular staff meetings and communicates with members of other departments to coordinate housekeeping activities
- Scheduled major project work, assuring that adequate staff and supplies are available
- Conducted regular inventory of housekeeping supplies
- Assisted Department Director with budgets.
Education
BA in Business Project Management
Metropolitan College of New York
08.2023
Skills
- Highly organized and detailed oriented with 4 years’ experience providing management service in a professional setting
- Ability to prioritize and complete multiple tasks in a timely fashion, to achieve projected goals Skilled in computerized scheduling, filing, and various other office tasks
- Computers: Proficient in MS Office Suite: Outlook, Word, PowerPoint, Excel, Internet Capable
- Data Entry
- Personal: Outstanding interpersonal skills, and exceptional phone etiquette
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Direct Support Professional Caregiver
3M’s Services LLC
08.2023 - Current
Operations Manager
Atrium Health – University
04.2022 - 08.2023
Operations Manager
Novant Health
03.2021 - 04.2022
BA in Business Project Management
Metropolitan College of New York