Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharolyn Jones

Bryceville,FL

Summary

Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Home Health Aide

Comfort Keepers
Jacksonville, FL
06.2019 - Current
  • Helped client with medication self-administration.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Provided patients and families with emotional support and instruction.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Assisted clients with proper exercises and rehabilitation.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Planned, prepared or served meals to patients according to prescribed diets.

Office Manager/Co-Owner

LTS EXPRESS, INC
Jacksonville, FL
11.2006 - Current
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Supervised staff members, organized schedules and delegated tasks.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Reviewed files and records to obtain information and respond to requests.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Managed office inventory and placed new supply orders.

Medical Records Clerk

Northwest Behavioral Healthcare Services, Inc.
Jacksonville, FL
01.2013 - 04.2014
  • Consolidated diverse medical records.
  • Tracked and processed release of information requests.
  • Organized patient charts, gathering medical histories, lab results and consents.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Resolved any discrepancies found in the review process.
  • Maintained positive working relationship with fellow staff and management.
  • Updated patient files with new medical information as needed.
  • Reviewed patient charts for accuracy and completeness.
  • Observed confidentiality and safeguarded all patient-related information.
  • Supported administration staff with records requests to support patient care.
  • Maintained a secure filing system for confidential documents.
  • Pulled patient records and transferred information to appropriate parties.
  • Pulled patient charts for upcoming appointments.
  • Purged inactive files and destroyed obsolete files following procedures.
  • Retrieved medical charts for healthcare staff for filing in medical records.

Office Manager

MTM Transportation
Jacksonville, FL
01.2012 - 01.2013
  • Used judgment and initiative in handling confidential matters and requests.
  • Maintained filing system for records, correspondence and other documents.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Education

High School Diploma -

Jean Ribault High School
Jacksonville, FL
06-1976

Some College (No Degree) - Business

Florida State College At Jacksonville
Jacksonville, FL

Skills

  • Client Safety and First Aid
  • Documentation
  • Patient Care
  • Feeding Assistance
  • Meal Preparation
  • Light Housekeeping
  • Personal Hygiene Assistance
  • Toileting Assistance
  • Vital Signs Monitoring
  • Bookkeeping
  • Expense Reporting
  • Billing
  • Administrative Support
  • Customer Service
  • Data Entry
  • Office Management
  • Organizational Skills
  • Human Resources
  • Payroll and Budgeting
  • Mail Handling
  • Payroll Processing
  • Banking Operations

Certification

  • Florida Notary Public

Timeline

Home Health Aide

Comfort Keepers
06.2019 - Current

Medical Records Clerk

Northwest Behavioral Healthcare Services, Inc.
01.2013 - 04.2014

Office Manager

MTM Transportation
01.2012 - 01.2013

Office Manager/Co-Owner

LTS EXPRESS, INC
11.2006 - Current

High School Diploma -

Jean Ribault High School

Some College (No Degree) - Business

Florida State College At Jacksonville

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Sharolyn Jones