Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Tutor and Zoom Coordinator
Helping Education/CMS
08.2022 - Current
Responds to email and tracking requests to provide students with specific information on progress. Provide feedback and tracking for over 40 students each week.
Assessed student learning needs and provided relevant instruction to close knowledge gaps.
Collaborate with parents and students through Zoom coordination.
Provide documents and status information in company database.
Coordinate times and schedules to meet with students.
Motivated students with accurate feedback and positive reinforcement.
Administrative Coordinator/Teaching Substitute
Cabarrus County Schools
08.2015 - 04.2022
Provided timely feedback on assignments, helping students identify areas of improvement and gain confidence in their abilities.
Assigned, explained and graded homework.
Followed lesson plans designed by absent teachers.
Tracked attendance of students in database.
Performed detailed and confidential duties to apply to student records information for tracking purposes.
Coordinated and managed 50-100 emails a day from teachers, parents, and administrative staff on school attendance.
Account Manager/Broker
Coldwell United Banker
01.2004 - 03.2015
Streamlined internal processes for better efficiency for account management tasks.
Improved overall team productivity by implementing best practices in organization and time management.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Presented professional image consistent with company's brand values.
Assisted HR on tracking of all new hires, licenses, training, transfers, and terminations.
Coordinator for branch client database.
Education
Bachelor of Arts - English And Creative Writing
Southern New Hampshire University
Skills
Microsoft Office
Database Management
Customer Relationship Management (CRM)
Literacy development
Feedback and Coaching
Attention to Detail
Google Drive
Dependable and Responsible
Records Management
Organization and Planning Skills
Building Rapport and Trust
Certification
Microsoft Training - Certified
Additional Information
Volunteer Database Admin for moves and invoicing at a Pet Rescue in Atlanta, GA. I am passionate about the welfare of dogs and other animals. I work on this remotely during my free time and love it!
Health Insurance Specialist-Project Manager at CMS Innovation Center (CMS-CMMI)Health Insurance Specialist-Project Manager at CMS Innovation Center (CMS-CMMI)