Summary
Overview
Work History
Education
Skills
Accomplishments
Knitting, French Cooking
Timeline
Generic

Sharon Allen

Arvada,CO

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Associate

Amazon
11.2022 - Current
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Customer Service Representative

Broomfield Veterinary Hospital
05.2021 - 02.2022
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases. Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.

Store Manager

Lane Bryant
07.2020 - 03.2021
  • Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking. Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques. Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines. Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.

Education

Bachelor of Science - Biology

Metropolitan State University of Denver
Denver, CO
12.2024

Skills

  • Safety Procedures
  • Instrumental Analysis
  • Knowledgeable in Chemistry
  • Lab Maintenance
  • Lab Waste Disposal
  • Reagent Preparation
  • Data Analysis
  • Laboratory Information Systems
  • Organic Synthesis
  • Laboratory Safety
  • Animal Handling Abilities
  • DNA Sequencing Knowledge

Accomplishments

    Three-time published author: It Girl Crochet (2014), Quick Crocheted Accessories: 3 Skeins or Less (2015), 3 Skeins or Less Modern Baby Crochet: 18 Crocheted Baby Garments, Blankets, Accessories, and More! (2016).


Knitting, French Cooking

Former editor of craft publications for crochet and knitting and life-long avid fiber artist, passionate follower of Julia Child, proficient food taster

Timeline

Associate

Amazon
11.2022 - Current

Customer Service Representative

Broomfield Veterinary Hospital
05.2021 - 02.2022

Store Manager

Lane Bryant
07.2020 - 03.2021

Bachelor of Science - Biology

Metropolitan State University of Denver

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Sharon Allen