SHARON AMADOR
CYPRESS,TX
Summary
Dynamic and adaptable professional with a proven track record at LA STRADA MOTORS/DRIVE OUT MOTORS, enhancing customer satisfaction and streamlining operations. Excelled in bilingual communication and administrative support, demonstrating exceptional problem-solving abilities and teamwork. Skilled in data entry and fostering positive relationships, I bring a commitment to efficiency and a collaborative spirit to every challenge.
Overview
11
11
years of professional experience
Work History
ASSISTANT
LA STRADA MOTORS/ DRIVE OUT MOTORS
10.2018 - 09.2023
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- I am bilingual fluent English and Spanish. Here I also take payment, fille out work order, file papers and basically anything that is included in the secretarial job duty. Lastrada Motors is a used car dealership where I am the front desk secretary
- Some of my responsibilities included processing payments, processing title transfer, making collections calls, and many more secretarial duties
ESL Paraprofessional
L.W. HIGGINS HIGH SCHOOL
08.2016 - 06.2017
- Contributed to a supportive school community by serving as a liaison between ESL families and staff members.
- Developed tailored lesson plans to address the diverse needs and learning styles of ESL students.
- Collaborated with teachers to develop strategies for supporting the academic success of ESL students.
- Tracked student attendance and participation, identifying patterns that may have impacted their academic performance or engagement level.
- Provided valuable input during parent-teacher conferences, helping families understand their child''s academic progress and areas needing improvement.
- Maintained accurate records of student progress, utilizing data to inform future instructional strategies and interventions.
- Identified pupil needs and cooperated with other professional staff members in assessing and helping students resolve health, attitude and learning problems.
- Utilized real-world examples when teaching new vocabulary, allowing students to better grasp complex terms and phrases.
- Facilitated small group instruction for focused language development, resulting in higher levels of retention and understanding.
- Compiled, maintained and filed reports, records and other documents required by school and district.
- Cultivated strong relationships with both staff members and parents, fostering open communication about each student''s unique needs and goals.
- Promoted a positive learning environment by fostering cultural sensitivity and inclusivity among students.
- Enhanced ESL students'' language proficiency by implementing engaging and interactive lesson plans.
- Mentored and tutored individual students needing additional help.
- Copied, organized and distributed classroom assignments or other paperwork.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Shared important information with students concerning upcoming assignments and tests.
CASHIER
Mc Donals
06.2013 - 07.2014
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
AP HELPER
LEE HIGH SCHOOL
08.2012 - 05.2013
- Collaborated with team members to develop a standardized labeling system for easy file identification.
- ·I Was an assistant around various area of at that time my High School. I would assist in filing, organizing, and assistant other student that may require assistance.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
Fast Food Store
Faris
06.2012 - 08.2012
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Maintained a clean and organized workspace, contributing to a positive and safe work environment.
- Cleaned and sanitized work areas, utensils and equipment.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
ROBERT E. LEE HIGH SCHOOL
HOUSTON, TX06.2013
Skills
- Fast Learner
- Team Collaboration
- Computer Skills
- Verbal and written communication
- Schedule and calendar management
- Data Confidentiality
- Data Entry
- File Management
- Administrative Support
- Active Listening
- Organizational Skills
- Multitasking
- Teamwork and Collaboration
- Effective Communication
- Multitasking Abilities
- Self Motivation
- Excellent Communication
- Decision-Making
- Adaptability and Flexibility
- Problem-solving abilities
Languages
Spanish
Full Professional
English
Full Professional
Timeline
ASSISTANT
LA STRADA MOTORS/ DRIVE OUT MOTORS
10.2018 - 09.2023
ESL Paraprofessional
L.W. HIGGINS HIGH SCHOOL
08.2016 - 06.2017
CASHIER
Mc Donals
06.2013 - 07.2014
AP HELPER
LEE HIGH SCHOOL
08.2012 - 05.2013
Fast Food Store
Faris
06.2012 - 08.2012
High School Diploma -
ROBERT E. LEE HIGH SCHOOL
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