Sharon Ball Thompson
Registered Nurse
Enfield,CT
Summary
Diligent Registered Nurse with solid background in nursing leadership. Proven track record in team management and improving patient care standards. Demonstrated expertise in staff training and conflict resolution.
Professional nurse with significant experience in clinical leadership seeking to impact patient care and team performance. Known for collaboration, adaptability, and consistent delivery of high-quality outcomes. Proficient in staff training, patient management, and implementing healthcare protocols. Reliable, results-driven, and skilled in fostering cohesive work environment.
Experienced with team management and patient care optimization. Utilizes strong communication and leadership skills to enhance nursing team performance. Track record of effective staff training and conflict resolution.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
38
38
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Nurse Manager
Mercy Medical Center
Springfield, MA
09.2020 - 01.2026
- Supervised nursing staff in daily operations, ensuring adherence to patient care standards.
- Developed and implemented training programs for new nursing personnel, enhancing team efficiency.
- Coordinated patient care services with interdisciplinary teams to optimize treatment plans.
- Managed scheduling and staffing for nursing shifts, maintaining optimal coverage levels.
- Evaluated patient outcomes and adjusted care protocols to improve service delivery.
- Led quality improvement initiatives that enhanced patient safety and satisfaction scores.
- Monitored compliance with regulatory standards, ensuring all practices met legal requirements.
- Mentored junior nurses, fostering professional development and promoting best practices in care delivery.
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
- Maintained open lines of communication with patients'' families to ensure their needs were met and concerns addressed promptly.
- Ensured timely documentation of all nursing activities within electronic medical records system, contributing to accurate record keeping and informed decision-making processes.
- Served as a liaison between nursing staff and administration, advocating for the needs of both parties to promote overall organizational success.
- Communicated with members of medical staff and department heads during weekly update meetings.
- Created work schedules for multiple shifts to confirm complete floor coverage.
- Maintained compliance with regulatory standards by staying up-to-date on industry best practices and incorporating them into daily operations as necessary.
- Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
- Improved patient safety through close monitoring of infection control practices within the department.
- Streamlined nursing operations for efficiency and quality improvement by conducting regular audits and addressing areas of concern.
- Verified facility remained up-to-date and compliant with laws and regulations.
- To reduce hospital-acquired infections, falls, and medication errors for improved patient safety.
Registered Nurse
Johnson Memorial Hospital
Stafford Springs, CT
03.2017 - 09.2020
- Registered Nurse Working in Operating Room, LDRP and Newborn Nursery setting. Caring for adults during Surgical and Gastrointestinal Procedures. Also, caring for women during pregnancy, labor, delivery and postpartum period. Working with well and ill newborns in level 1 nursery. Working closely with healthcare team to provide care in a small community hospital setting.
- Administered medications and monitored patient responses to treatments.
- Collaborated with interdisciplinary teams to develop patient care plans.
- Educated patients and families on health management and disease prevention.
- Conducted routine assessments to ensure optimal patient safety and comfort.
- Implemented best practices for infection control and patient hygiene protocols.
- Mentored junior nursing staff in clinical procedures and hospital policies.
- Evaluated nursing workflows, identifying areas for process improvement and efficiency.
- Led quality assurance initiatives, enhancing patient care standards across departments.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Managed patients recovering from medical or surgical procedures.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Registered Nurse OPERATING ROOM
Rockville General Hospital
Vernon, Connecticut
01.2011 - 03.2017
- Registered Nurse and CNOR working in the surgical suite providing safe care to patients during surgical procedures. Functioning as a circulating and scrub nurse. Certified Nurse of Operating Room.
- Administered medications and monitored patient vitals during surgical procedures.
- Collaborated with surgical teams to ensure optimal patient safety and care.
- Assisted with sterilization of surgical instruments following established protocols.
- Documented patient information accurately in electronic health records systems.
- Educated patients and families on post-operative care and recovery processes.
- Trained new nursing staff on operating room protocols and best practices.
- Maintained a sterile environment within the operating room, reducing the risk of infection.
- Coordinated with surgeons and staff to deliver safe patient care during operations.
- Implemented time-out protocols before starting surgeries, verifying correct patient identification and procedural details.
- Mentored new nurses entering the profession, guiding them through their initial experiences within the operating room setting.
- Prepared equipment and supplies necessary for each surgical procedure, ensuring availability when needed by surgeons.
- Adapted quickly to changing situations in the operating room, utilizing problem-solving skills under pressure.
- Assisted physicians in operating room by providing necessary supplies and equipment.
- Performed pre-operative assessments to prepare patients for surgery.
- Prepped operating rooms to comply with environmental asepsis standards.
- Reduced postoperative complications through vigilant monitoring of patients during surgery.
- Collected, labeled, and transported specimens and delivered to lab for testing.
- Promoted a culture of teamwork within the surgical suite by fostering open communication and collaboration among colleagues.
- Assisted in complex surgeries with precise execution of tasks, ensuring optimal outcomes for patients.
- Advocated for and strived to protect health, safety, and rights of patient.
- Sanitized, selected and organizing instruments, equipment and supplies according to surgeon preferences.
- Managed efficient use of operating room resources, streamlining procedures and minimizing waste.
- Streamlined communication among surgical team members, facilitating efficient flow of information during critical moments in surgery.
- Continually updated knowledge on best practices in nursing care through ongoing professional development opportunities.
- Served as a liaison between the surgical team and family members, providing timely updates on patient progress.
- Provided instruction to patients and family members before and after surgical procedures.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Recorded details regarding therapies to keep patient charts updated.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Evaluated patient histories, complaints, and current symptoms.
Registered Nurse THE BIRTHPLACE
Rockville General Hospital
Vernon, Connecticut
09.1997 - 12.2010
- Registered Nurse working within a team of healthcare providers to provide care to women throughout pregnancy, labor, delivery and postpartum period. Caring for well and sick newborns from birth to discharge. Completed and maintained Neonatal Resuscitation Certification as well and becoming a NRP instructor. Working with prenatal, laboring, delivering, and postpartum women. Working in the Newborn Nursery with well and sick infants. Working in the Operating Room fulfilling roles as scrub, circulating and baby nurse.
- Administered medications and treatments as per physician orders, ensuring patient safety and compliance with protocols.
- Monitored patient vital signs and reported abnormalities to healthcare team, facilitating timely interventions.
- Assisted in developing personalized care plans based on patient assessments and needs, enhancing overall care quality.
- Educated patients and families on health management strategies, promoting adherence to treatment regimens.
- Collaborated with interdisciplinary teams to ensure coordinated care delivery, improving patient outcomes.
- Implemented infection control procedures, maintaining a safe environment for patients and staff.
- Conducted patient assessments to evaluate progress and adjust care plans accordingly, ensuring optimal recovery pathways.
- Mentored new nursing staff on best practices and hospital policies, fostering a culture of continuous improvement in care delivery.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Monitored patient reactions after administering medications and IV therapies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Educated family members and caregivers on patient care instructions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Evaluated patient histories, complaints, and current symptoms.
Registered Nurse MED/SURG/PEDIATRICS
Rockville General Hospital
Vernon, Connecticut
07.1991 - 09.1997
- Registered Nurse working within a team of healthcare providers to care for patients in an acute care setting. Caring for patients of all ages with various illnesses and/or undergoing various procedures. Caring for patients throughout the life cycle.
- Administered medications and monitored patient vital signs for optimal health outcomes.
- Assisted in developing and implementing patient care plans in collaboration with healthcare teams.
- Educated patients and families on health management, medication usage, and post-discharge care.
- Coordinated with interdisciplinary teams to ensure seamless patient transitions and continuity of care.
- Conducted comprehensive assessments and documented findings accurately in electronic health records.
- Mentored new nursing staff on hospital protocols, enhancing team efficiency and compliance standards.
- Facilitated training sessions on infection control practices, improving overall departmental adherence rates.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Educated family members and caregivers on patient care instructions.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Evaluated patient histories, complaints, and current symptoms.
Registered Nurse
Yale New Haven Hospital
New Haven, Connecticut
06.1988 - 06.1991
- Registered Nurse working Pediatric Department that included infants, toddlers, school age and adolescent patients. Treating all illnesses including but not limited to: cancer, organ transplants, fractures, anorexia, bulimia, blood disorders, respiratory illnesses, burns, pre and post-operative care, traction, and end of life care.
- Working within a group of medical professionals for a team approach with doctors, child life specialists, social workers and other staff.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Administered medications and monitored patient responses to treatments.
- Collaborated with interdisciplinary teams to develop patient care plans.
- Educated patients and families on health management and disease prevention.
- Conducted routine assessments to ensure optimal patient safety and comfort.
- Implemented best practices for infection control and patient hygiene protocols.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Recorded details regarding therapies to keep patient charts updated.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Monitored patient reactions after administering medications and IV therapies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Educated family members and caregivers on patient care instructions.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Evaluated patient histories, complaints, and current symptoms.
Education
Master’s Degree - Nursing
Western Governor’s University
Utah 12.2021 - 11.2024
Bachelor’s Degree - Nursing
Western Governor’s University
Utah 10.2020 - 11.2021
Diploma - Nursing
Saint Francis Hospital School of Nursing
Hartford, CT 09.1986 - 06.1988
Skills
- Charge Nurse on Pediatric, Med/Surg, LDRP and Operating Room units
- Providing Nurse Staffing Schedules for staffing and on-call needs in all settings
- Staff development
- Ethical practice
- Care coordination
- Current NRP, BLS, ACLS certifications
- CNOR Certification 2014-2019
- EFM certified 2018-Present
- Registered Nurse License State of Connecticut
- Registered Nurse License Commonwealth of Massachusetts
- Quality improvement
- Documentation accuracy
- Medication management
- Clinical leadership
- Patient care
- Nursing expertise
- Patient confidentiality
- Data gathering
- Nursing liaison
- Nursing administration
- Unit operations
- Staff supervision
- Critical thinking
- Department management
- Case review
- Direct patient care
- Deadline management
- Work Planning and Prioritization
- Hiring and terminations
- Clinical supervision
- Staff assignments
- Multitasking and organization
- Staff coaching and mentoring
- Strong clinical judgment
- Clinical expertise
- Electronic charting expertise
- Staff leadership
- Crisis intervention
- Medical records management
- Corrective action implementation
Accomplishments
- Supervised team of 60 staff members.
- Documented and resolved communication issues which led to improved patients outcomes.
- Achieved improved patient outcomes ans staff proficiency through effectively helping with time management, accurate documentation, and critical thinking.
- Provided education and support to nursing students and nurses new to field as a result of personal experience and expertise.
- Frequently sought out as professional resource.
Timeline
Master’s Degree - Nursing
Western Governor’s University
12.2021 - 11.2024
Bachelor’s Degree - Nursing
Western Governor’s University
10.2020 - 11.2021
Assistant Nurse Manager
Mercy Medical Center
09.2020 - 01.2026
Registered Nurse
Johnson Memorial Hospital
03.2017 - 09.2020
Registered Nurse OPERATING ROOM
Rockville General Hospital
01.2011 - 03.2017
Registered Nurse THE BIRTHPLACE
Rockville General Hospital
09.1997 - 12.2010
Registered Nurse MED/SURG/PEDIATRICS
Rockville General Hospital
07.1991 - 09.1997
Registered Nurse
Yale New Haven Hospital
06.1988 - 06.1991
Diploma - Nursing
Saint Francis Hospital School of Nursing
09.1986 - 06.1988