Sharon Beehler

Previous Positions at LVHN Pocono

* Patient Service Representative at LVPG Internal Medicine, East Stroudsburg

*Registration Representative at LVHN Pocono Hospital, East Stroudsburg, including; Central Registration, Same Day Surgery, Admissions Office.

*Emergency Room Patent Financial Counselor

• Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
  
• Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
• Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
• Contributed to a positive work environment through effective communication with colleagues and supervisors.
• Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
• Served as a liaison between patients and healthcare providers, ensuring clear communication of necessary information.
• Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
• Proactively addressed potential conflicts or problems in appointment scheduling, resolving issues to ensure seamless patient experiences.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Obtained payments from patients and scanned identification and insurance cards.