Summary
Overview
Work History
Education
Skills
References
Timeline
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Sharon Benites

Sharon Benites

Sedona,AZ

Summary

Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills. Well-organized and dedicated with a firm grasp of industry practices, standards and compliance mandates. Flexible and organized professional with several years of experience facilitating busy restaurant environment operation.

Overview

8
8
years of professional experience

Work History

General Manager

Restore Hyper Wellness
Scottsdale, AZ
07.2024 - Current
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.

Assistant Manager

True Food Kitchen
Phoenix , AZ
06.2023 - 07.2024
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Collaborated with management on developing strategic plans for achieving business goals.

Administrative Assistant/Back Office Assistant

Amazing Acupuncture and Asian Medicine
Sedona , AZ
11.2022 - 05.2023
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Assisted with patient registration and paperwork, including verifying insurance coverage and collecting co-pays.
  • Prepared exam rooms prior to patient visit by stocking supplies and ensuring cleanliness of space.

Assistant Manager

Pure Sushi Bar & Dining
Scottsdale , AZ
09.2016 - 10.2022
  • Established processes for monitoring customer satisfaction levels.
  • Communicated regularly with customers to gain insights into their needs.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Maintained up-to-date knowledge of company products and services.
  • Supervised daily operations including scheduling shifts, assigning duties.

Education

Associate of Arts - General Studies

Rio Hondo College
Whittier, CA
08-2000

Skills

  • Schedule Management
  • Service Quality Improvement
  • Vendor Sourcing
  • Business Administration
  • Customer Retention
  • Advertising and marketing
  • Staff Supervision
  • Operations Oversight
  • P&L Management
  • Customer Relationship Management
  • Quality Management
  • Sales
  • Human Resources Leadership
  • Exceptional interpersonal communication
  • Client Account Management
  • Client Relations
  • Staff Training and Development
  • Wellness program development
  • Manage files
  • Customer and client relations
  • Reception Management
  • Communication Skills
  • Point of sale operation
  • Conflict resolution skills

References

References available upon request.

Timeline

General Manager

Restore Hyper Wellness
07.2024 - Current

Assistant Manager

True Food Kitchen
06.2023 - 07.2024

Administrative Assistant/Back Office Assistant

Amazing Acupuncture and Asian Medicine
11.2022 - 05.2023

Assistant Manager

Pure Sushi Bar & Dining
09.2016 - 10.2022

Associate of Arts - General Studies

Rio Hondo College

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Sharon Benites