Summary
Overview
Work History
Education
Skills
Timeline
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Sharon Bowman

Lebanon,MO

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Fast-thinking Emergency Medical Technician with 10 years of experience. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated to comprehensive and compassionate patient care.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level health care position. Ready to help team achieve company goals.

Overview

24
24
years of professional experience

Work History

Store Manager

Oreilly Auto Parts
08.2019 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Small Business Owner

K & S Bowman Enterprise, Inc.
03.2001 - 01.2019
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

EMT-Basic

Piedmont Ambulance Service
03.2001 - 05.2003
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Assisted with lifting and moving patients.
  • Assessed medical conditions of patients in pre-hospital settings.
  • Responded to 911 calls for medical emergencies.
  • Handled patient transfers from one medical facility to another.
  • Transported patients to medical facilities and provided transportation to follow-up appointments.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Collaborated with medical doctors and other healthcare professionals.
  • Immobilized patient for placement on stretcher and ambulance transport.
  • Observed patient behavior to report changes to medical personnel.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
  • Utilized communication devices to maintain contact with supervisors.
  • Conducted patient intake and triage procedures.

Education

EMT-BASIC - Emergency Medicine

Three Rivers Community College
Poplar Bluff, MO
12-2001

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Timeline

Store Manager

Oreilly Auto Parts
08.2019 - Current

Small Business Owner

K & S Bowman Enterprise, Inc.
03.2001 - 01.2019

EMT-Basic

Piedmont Ambulance Service
03.2001 - 05.2003

EMT-BASIC - Emergency Medicine

Three Rivers Community College

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