Sharon Bradford
Grove City,OH
Summary
Dynamic administrative professional with experience at South-Western City Schools, excelling in customer relations and document preparation. Proven ability to enhance operational efficiency through effective scheduling and communication. Recognized for building strong client relationships and managing invoicing processes, ensuring timely responses and exceptional service delivery.
Professional administrative expert with broad experience in managing office operations, scheduling, and correspondence. Strong focus on team collaboration and achieving outcomes. Highly adaptable, reliable, and skilled in organizing, multitasking, and maintaining confidentiality. Known for effective communication and problem-solving abilities, contributing to productive work environment.
Overview
29
29
years of professional experience
Work History
DSC Administrative Secretary
South-Western City Schools
10.1995 - Current
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted in the development of policies and procedures to streamline administrative processes for improved efficiency.
- Contributed to a positive work environment by demonstrating professional etiquette in all interactions with colleagues and clients alike.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Maintained inventory of office supplies and placed orders.
- Enhanced customer service by promptly addressing inquiries and concerns.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Liaised between clients and vendors and maintained effective lines of communication.
- Invoicing of all groups on a monthly basis
Education
Associate’s Degree - Secretarial Science
Columbus State Community College Fka CTI
Columbus, OH01-1985
Skills
- Document preparation
- Verbal communication
- File management
- Meeting coordination
- Scheduling and calendar management
- Billing and invoicing
- Building maintenance
- File organization
- Calendar management
- Event coordination
- Customer relations and communications
- Multi-line phone systems
- Appointment coordination
- Records management
- Supply management
Timeline
DSC Administrative Secretary
South-Western City Schools
10.1995 - Current
Associate’s Degree - Secretarial Science
Columbus State Community College Fka CTI
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