SHARON BRADY
Cincinnati,OH
Summary
Dynamic Mortgage Loan Advisor with a proven track record at Fifth Third Bank, excelling in regulatory compliance and client satisfaction. Leveraging strong communication and exceptional customer service, I consistently enhance loan processing efficiency and increase referral business through effective problem-solving and strategic cross-selling of mortgage products.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
Work History
Trusted Mortgage Loan Advisor
Fifth Third Bank
03.2025 - Current
- Maintained strict adherence to regulatory requirements, ensuring all loans complied with state and federal guidelines.
- Handled high-volume caseloads without compromising attention to detail or quality of service delivery.
- Identified optimal mortgage options for clients through comprehensive analysis of financial situations.
- Processed loan applications and monitored progress from start to finish.
- Reduced processing time for loan applications by collaborating effectively with loan processors and underwriters.
- Facilitated smooth transactions by coordinating closely with real estate agents, appraisers, and title companies.
- Increased referral business by consistently exceeding client expectations in service quality and efficiency.
- Optimized the use of CRM software to track leads, manage pipeline activity, and monitor sales performance metrics.
- Identified opportunities to cross-sell and upsell loan products to customers.
Trusted Mortgage Loan Advisor
Wesbanco Bank
08.2018 - 02.2025
- Maintained strict adherence to regulatory requirements, ensuring all loans complied with state and federal guidelines.
- Handled high-volume caseloads without compromising attention to detail or quality of service delivery.
- Identified optimal mortgage options for clients through comprehensive analysis of financial situations.
- Processed loan applications and monitored progress from start to finish.
- Enhanced the loan application process for clients with thorough documentation and timely followups.
- Facilitated smooth transactions by coordinating closely with real estate agents, appraisers, and title companies.
- Increased referral business by consistently exceeding client expectations in service quality and efficiency.
- Optimized the use of CRM software to track leads, manage pipeline activity, and monitor sales performance metrics.
- Identified opportunities to cross-sell and upsell loan products to customers.
Education
High School Diploma - Mathematics
Dundee High School
Dundee, MI01-1996
Skills
- Strong communication skills
- Exceptional customer service
- Adaptable to change
- Effective problem solving
Accomplishments
- Supervised team of seven staff members.
- Circle of Excellence member four years in consecutive
Timeline
Trusted Mortgage Loan Advisor
Fifth Third Bank
03.2025 - Current
Trusted Mortgage Loan Advisor
Wesbanco Bank
08.2018 - 02.2025
High School Diploma - Mathematics
Dundee High School
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