Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Analyst
Southern Glazer Wine & Spirits
12.2023 - Current
High volume accounts invoice processing
Collaborated with cross-functional teams to resolve customer inquiries efficiently.
Streamlined invoicing processes, reducing errors and improving turnaround time.
Managed invoicing processes to ensure timely billing and collections.
Collaborated with sales team to address customer inquiries related to payment terms and disputes.
Accounting Assistant Manager
Shear Enterprises Inc. S
08.2021 - 06.2022
Oversaw daily accounting operations, ensuring accuracy and compliance with company policies.
Managed accounts payable and receivable processes, enhancing cash flow management.
Streamlined month-end closing procedures, reducing time for financial reporting.
Implemented cost-saving measures that improved overall departmental efficiency.
Collaborated with cross-functional teams to support budgeting and forecasting efforts.
Analyzed financial discrepancies, providing solutions to enhance data integrity.
Developed training materials for new hires, fostering a knowledgeable team environment.
Streamlined accounting processes by implementing efficient organizational systems and procedures.
Managed payroll functions, ensuring timely payment of salaries while adhering to all applicable employment laws and regulations.
Office Manager
Boswell Construction Inc.
07.2020 - 08.2021
Oversaw budget management, tracking expenses to maintain financial accountability for multiple projects.
Collaborated with subcontractors and vendors to facilitate effective communication and resolve issues promptly.
Oversaw employee scheduling, timesheet management, and payroll processing to maintain accurate records.
Provided administrative support during bidding processes by preparing documentation packages, tracking submissions, and communicating updates to relevant parties.
Managed accounting invoices and billings, balanced accounts and created financial reports.
Communicated with clients daily via emails, telephone, texting and social media.
Branch Manager
FICARE Credit Union
03.2019 - 07.2020
Managed 7 Branches
Managed staff performance through coaching, training, and regular feedback sessions.
Developed and implemented customer service initiatives, enhancing client satisfaction ratings.
Oversaw budget management, optimizing resource allocation for maximum efficiency.
Facilitated team meetings to promote collaboration and align on branch goals.
Evaluated operational processes, implementing improvements that streamlined workflows and increased productivity.
Managed daily branch operations for optimal efficiency and performance, resulting in improved customer experiences.
Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Promoted a culture of innovation by encouraging staff to share ideas and solutions that improved overall branch operations and customer service levels.
Enhanced employee engagement by organizing team-building activities, training sessions, and open communication channels within the branch.
Conducted regular audits of branch operations to maintain compliance with internal policies and external regulations.
Implemented risk management processes to identify potential risks, reducing losses and maintaining compliance with regulatory requirements.
Examined customer loan applications for loan approvals and denials.
Branch Manager
MidFlorida Credit Union
11.2016 - 11.2018
Managed 2 Branches
Analyzed financial reports to identify trends and inform strategic decision-making.
Developed and implemented customer service initiatives, enhancing client satisfaction ratings.
Facilitated team meetings to promote collaboration and align on branch goals.
Evaluated operational processes, implementing improvements that streamlined workflows and increased productivity.
Led a team of banking professionals, providing regular coaching and development opportunities for career growth.
Promoted a culture of innovation by encouraging staff to share ideas and solutions that improved overall branch operations and customer service levels.
Enhanced employee engagement by organizing team-building activities, training sessions, and open communication channels within the branch.
Conducted regular audits of branch operations to maintain compliance with internal policies and external regulations.
Implemented risk management processes to identify potential risks, reducing losses and maintaining compliance with regulatory requirements.