Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
13
13
years of professional experience
Work History
Care Manager
Midwest Eye Center
02.2021 - Current
Enhanced patient care by developing and implementing individualized care plans.
Improved patient satisfaction through effective communication and collaboration with interdisciplinary healthcare teams.
Reduced hospital readmission rates by providing comprehensive discharge planning and follow-up support.
Streamlined care coordination processes, resulting in timely referrals and access to appropriate resources.
Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
Medical Assistant
Mercy West Hospital -Pulmonology And Critical Care
01.2019 - 02.2021
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Triage Medical Assistant
Pathforward
11.2017 - 03.2020
Conducted remote patient education sessions on topics such as disease management, nutrition, and self-monitoring techniques for improved health outcomes.
Remained up-to-date with latest industry best practices through continuous education opportunities and professional development seminars.
Demonstrated excellent problem-solving skills when addressing complex patient concerns or navigating unexpected challenges during shifts.
Obtained client medical history, medication information, symptoms, and allergies.
Exhibited strong interpersonal skills while interacting with diverse patient populations, fostering a welcoming and supportive environment for all individuals seeking medical care.
Supported clinic administration tasks such as scheduling appointments, updating patient records, and coordinating referrals to specialists when necessary.
Educated patients on aftercare instructions and follow-up appointments, promoting long-term health management strategies.
Streamlined patient flow by efficiently conducting initial assessments and prioritizing urgent cases.
Medical Assistant
The Little Clinic
02.2011 - 01.2019
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Taught patients about medications, procedures, and care plan instructions.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Associate of Science - Nursing
Beckfield College
Florence, KY
05.2024
High School Diploma -
Withrow University High School
Cincinnati, OH
06.1996
Skills
ADL Support
Treatment Management
Medical Chart Documentation
Resource Utilization
Vital Sign Monitoring
Patient Education
Empathy and compassion
Problem-solving abilities
Care planning
Healthcare knowledge
Timeline
Care Manager
Midwest Eye Center
02.2021 - Current
Medical Assistant
Mercy West Hospital -Pulmonology And Critical Care
01.2019 - 02.2021
Triage Medical Assistant
Pathforward
11.2017 - 03.2020
Medical Assistant
The Little Clinic
02.2011 - 01.2019
Associate of Science - Nursing
Beckfield College
High School Diploma -
Withrow University High School
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