Sharon Bristol
Saint Augustine
Summary
Retail management professional prepared for this leadership role. Strong background in team collaboration, consistently achieving results, and adapting to changing needs. Expertise in inventory management, customer service, and sales strategies. Reliable, flexible, and focused on driving store performance and employee development.
Overview
21
21
years of professional experience
Work History
Retail Assistant Manager
Kohls Department Store
03.2021 - Current
- Increase KPI'S of UPT, ADS Conversion
- Credit Card Sales Goals.
- Exceed sales goals
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Collaborated with store manager to develop action plans for improving overall store performance metrics.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
Retail Assistant Store Manager
Belk Department Store
04.2018 - 03.2021
- Increase KPI's of ADS, UPT, Conversion
- Credit Card Goals.
- Exceed Sales Goals.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Retail Store Manager
Kirklands Home Decor and Gifts
05.2015 - 04.2018
- Increased KPI'S of UPT'S ADS, conversion and Credit Card goals.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Retail Store Manager
Tommy Hilfiger Store
03.2012 - 05.2015
- Increased KPI'S of UPT'S, ADS, conversion goals
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Retail Store Manager
Levis Strauss & Co
03.2012 - 05.2015
- Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
Retail Store Manager
Chico's FAS
04.2008 - 03.2012
- Exceeded sales goals to rank in the top 10 and accomplished business objectives by inspiring staff and promoting target products.
- Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
Retail Store Manager
Coldwater Creek
04.2004 - 04.2008
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Coordinated staff training sessions on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
Education
High School Diploma -
NB Forrest High School
Jacksonville FlSkills
- Merchandising operations
- Goal setting
- Employee coaching and mentoring
- Verbal and written communication
- Sales strategy development
- Teamwork and collaboration
- Promotional planning
- Sales target achievement
- Customer relationship management
- Employee development
- Training and development
- Performance tracking and evaluation
Timeline
Retail Assistant Manager
Kohls Department Store
03.2021 - Current
Retail Assistant Store Manager
Belk Department Store
04.2018 - 03.2021
Retail Store Manager
Kirklands Home Decor and Gifts
05.2015 - 04.2018
Retail Store Manager
Tommy Hilfiger Store
03.2012 - 05.2015
Retail Store Manager
Levis Strauss & Co
03.2012 - 05.2015
Retail Store Manager
Chico's FAS
04.2008 - 03.2012
Retail Store Manager
Coldwater Creek
04.2004 - 04.2008
High School Diploma -
NB Forrest High School
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