Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
24
24
years of professional experience
Work History
Dental Insurance Coordinator
Cherrydale Dental
05.2024 - Current
Developed streamlined workflows for insurance documentation management, reducing errors.
Managed patient records and insurance claims using advanced dental software systems for accuracy.
Analyzed insurance policies to determine coverage options for patients.
Supported patients throughout the treatment process by answering questions about their financial responsibility concerning deductibles, copayments, or coinsurance amounts.
Coordinated dental insurance verification processes to ensure timely patient coverage and approval.
Dental Receptionist/Assistant
Nola W. Harrington, DMD
10.2019 - 05.2024
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Acted as a liaison between physician and patient.
Contacted pharmacies to submit and refill patients' prescriptions.
Assisted with technical treatments
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Managed patient scheduling and appointment confirmations to optimize office workflow.
Guided administrative and professional staff through computer and software problems. (Dentrix)
Coordinated insurance verification processes to ensure timely claim submissions.
Dental Assistant
Salvatore V Defilippo, DDS
01.2002 - 07.2019
Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
Prepared new patient files and updated existing records with new personal, insurance and medical information.
Supported efficient patient flows by setting up and breaking down rooms, including cleaning surfaces and restocking supplies.
Collected payments from patients and arranged payment schedules.
Arranged documents for insurance claims.
Scheduled cleanings and dental appointments for patients using appointment software.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Medical Assistant
County Obstetrics and Gynecology Group P.C.
10.2001 - 12.2002
Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
Cleaned, restocked and prepared exam rooms and medical equipment.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Assisted with technical treatments and entered information in patient records and charts.
Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.