Dynamic and results-driven business professional with over 24 years of progressive experience in administrative and business services within state government. Proven track record in personnel workforce development, budget management, procurement, training, and customer service. Known for exceptional organizational skills, versatility, and the ability to maintain a positive attitude under pressure. Adept at transcending workplace differences, thriving in deadline-driven environments, and delivering exceptional team-building and customer service.
Overview
16
16
years of professional experience
Work History
Associate Director - Office of Business Services
California Department of Corrections and Rehabilitation
Sacramento
09.2017 - Current
Develop and evaluated departmental policies and procedures to enhance operational effectiveness, consistency, and standardization across CDCR's procurement and business operations.
Ensured compliance with state laws, rules, and regulations, achieving statewide SB/DVBE program goals.
Established procedures to be in compliance with DGS policies for, LTB procurements, NCBs, emergency contract protocols, and service level standards.
Plain and oversee statewide fleet operations, including workload analysis, FAP approval, quality control audits, and telematics policy implementation.
Manage procurement operations, conducting workflow analysis, review LTBs and NCBs, and providing technical advice to ensure compliance with the Public Contract Code.
Serve as Assistant Procurement and Contracts Officer, consulting with programs and institutions to meet or exceed SB/DVBE goals.
Administer the OBS response to Public Records Act requests.
Provide leadership and professional development to staff, aligning OBS programs with departmental objectives.
Develop long-range plans and strategic initiatives for succession planning and knowledge transfer.
Manage policy development, program planning, budget monitoring, and budget change proposals.
Advise the Deputy Director and executive staff on strategic organizational matters and procurement activities.
Logistics Deputy - Department Operations Center
California Department of Corrections
Sacramento, CA
03.2020 - 09.2021
Member of CDCR's Department Operations Center (DOC), mitigating COVID-19 risks for employees and inmates.
Developed and implemented business processes for emergency services, including tents, equipment, cleaning, and feeding.
Projected PPE needs and procured supplies based on employee counts and usage guidelines.
Responded to, processed, and tracked resource requests for PPE, services, and miscellaneous needs.
Communicated with institutions regarding resource requests and potential solutions.
Provided direction on inventory receipt, issuance, and monitoring of PPE.
Supported institutions and provided guidance on business services functions related to COVID-19.
Sourced PPE through communication with vendors.
Staff Services Manager III - Admin. Services
California Department of Corrections and Rehabilitation
Sacramento, CA
07.2016 - 09.2017
Resolved complex and sensitive issues raised by Executive Management on behalf of the Director.
Represented the Director in meetings, making decisions on critical emergent issues and administrative functions.
Acted as a project manager by planning, prioritizing, coordinating, and controlling division-level assignments.
Provided expertise in program development, implementation, management, policy formulation, and state administrative processes and regulations.
Conveyed and advanced the Director's priorities and directives.
Served as a subject matter expert on business administrative functions in training, conferences, and multi-program work groups.
Directed and monitored sensitive and critical special projects and task forces.
Provided expert consultation to CDCR administrators on critical and complex matters impacting financial and administrative operations.
Oversaw and monitored projects and collaborative efforts with external control agencies.
Established and maintained working relationships with external and internal executives, management, and staff.
Independently prepared and reviewed reports, correspondence, and other high-level documents on behalf of the Director.
Evaluated and made recommendations to the Director on the impact of proposed legislative, program, and policy issues related to administrative functions of the department, applying advanced knowledge of CDCR and the Governor's priorities and goals.
Staff Services Manager II - Branch Chief
Housing and Community Development
Sacramento, CA
04.2010 - 06.2016
Managed the Business and Contract Services Branch, overseeing facilities, procurement, reproduction, mail room, leases, equipment accountability, employee and office moves, and records management.
Directed policy development and revision for Business Services Operations.
Oversaw the development, review, and approval of contracts and inter-agency agreements, managing several billion dollars worth of contracts.
Served as HCD's liaison with State, Federal, and local agencies on contracting issues.
Advised and consulted with HCD Executive Staff on matters related to both Business Services and Contracts.
Acted as HCD's Small Business Advocate and Recycling Coordinator.
Served as HCD's OFAM liaison, managing the fleet of leased vehicles and developing acquisition packages for additional vehicles.
Facilitated HCD's headquarters move, overseeing project planning, communication, and execution from site selection to the physical relocation of employees.
Deputy Director (Acting) - Admin & Mangement
Housing and Community Development
Sacramento, CA
03.2012 - 05.2012
Oversaw all departmental administrative functions including business services, contracts, human resources, accounting, budgets, financial management, and information technology.
Developed administrative policies and provided strategic direction as a member of the Executive staff.
Met and negotiated with officials from the Legislature, BT&H, DOF, DGS, and other state and federal control agencies.
Provided strategic direction and oversight for administrative functions, ensuring alignment with organizational goals and compliance with regulatory requirements.
Coordinated with state and federal agencies to address administrative and operational issues, facilitating effective communication and negotiation.
Managed and streamlined administrative processes to enhance efficiency and effectiveness across the department.
Staff Services Manager I - Succession Management
California Department of Corrections and Rehabilitation
Sacramento, CA
01.2008 - 04.2010
Managed the Succession Management Planning (SMP) Unit, overseeing a team of AGPAs and SSAs, and developing policies and procedures for the unit.
Created and implemented CDCR's Succession Management Plan for approximately 6,500 managerial and leadership employees, including the development of tools and resources.
Presented SMP roles and responsibilities to CDCR leadership, conducted presentations across affected areas, and collaborated with labor representatives to notify unions about the implementation.
Analyzed attrition data for Correctional Officers and related classifications to determine CDCR academy needs.
Worked with executive staff to identify succession readiness of candidates and performed all administrative functions of an SSMI.
Education
Some College (No Degree) - Business Administration
Sacramento City College
Sacramento, CA
Skills
Process Improvement
Crisis Management
Resources Allocation
Project Management
Strategic leadership
Budget Management
Relationship Building
Team Collaboration and Leadership
Timeline
Logistics Deputy - Department Operations Center
California Department of Corrections
03.2020 - 09.2021
Associate Director - Office of Business Services
California Department of Corrections and Rehabilitation
09.2017 - Current
Staff Services Manager III - Admin. Services
California Department of Corrections and Rehabilitation
07.2016 - 09.2017
Deputy Director (Acting) - Admin & Mangement
Housing and Community Development
03.2012 - 05.2012
Staff Services Manager II - Branch Chief
Housing and Community Development
04.2010 - 06.2016
Staff Services Manager I - Succession Management
California Department of Corrections and Rehabilitation
01.2008 - 04.2010
Some College (No Degree) - Business Administration
Licensed Vocational Nurse at California Department of Corrections and Rehabilitation - Mule Creek State PrisonLicensed Vocational Nurse at California Department of Corrections and Rehabilitation - Mule Creek State Prison
Office Technician at California Department of Corrections and Rehabilitation - Richard J. Donovan Correctional FacilityOffice Technician at California Department of Corrections and Rehabilitation - Richard J. Donovan Correctional Facility
Certified Nursing Assistant at California Department of Corrections and RehabilitationCertified Nursing Assistant at California Department of Corrections and Rehabilitation