Sharon Byerly
Crestone,CO
Summary
People-focused professional with extensive experience as an International Missionary, providing compassionate support and enhancing communication through multilingual skills. Proven ability in office administration and customer service, adept at managing sensitive information while fostering strong relationships and improving community engagement through educational initiatives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
International Missionary
International Mission Board, SBC
Almaty, Kazakhstan
07.2013 - 07.2025
- Offered emotional support and counseling services to missionaries and their children experiencing culture shock or facing other personal challenges during their international assignments.
- Enhanced communication skills by learning multiple languages, allowing for more effective interactions with diverse populations.
- Established partnerships with NGOs focused on similar goals such as improving the marketability of locals through English teaching and leadership courses, allowing for better quality of life for them and a stronger community for everyone.
- Taught in an international school in various capacities for 5 years, including serving on a community engagement team and a child safety team.
- Started and ran an English center for 2 years, while teaching multiple classes, ages, and levels of English.
Administrative Assistant
New Orleans Baptist Theological Seminary
New Orleans, LA
07.2012 - 06.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Student Worker
Louisiana State University
Baton Rouge, LA
01.2009 - 06.2012
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Managed front desk duties effectively when the receptionist was away, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
- Collaborated with team members to execute successful campus events, ensuring smooth operations from planning to execution.
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
Education
Bachelor of Science - Biology
Louisiana State University
Baton Rouge, LA06-2012
Skills
- Customer service
- Experienced in software utilization
- Detail-oriented data management
- Office administration
- File organization
- Scheduling and calendar management
Certification
CELTA (Certificate in Teaching English to Speakers of Other Languages)
Languages
English
Native or Bilingual
Russian
Full Professional
Timeline
International Missionary
International Mission Board, SBC
07.2013 - 07.2025
Administrative Assistant
New Orleans Baptist Theological Seminary
07.2012 - 06.2013
Student Worker
Louisiana State University
01.2009 - 06.2012
Bachelor of Science - Biology
Louisiana State University