Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sharon Cadet

Sharon Cadet

Bradenton,FL

Summary

Accomplished Store Director with a proven track record at JCrew, specializing in new store openings and strategic development. Expert in retail management and team leadership, I have significantly enhanced store operations and revenue generation. Skilled in POS systems and adept at fostering strong team collaboration, my approach has consistently improved customer satisfaction and financial performance.

Determined Store Director with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.

Overview

20
20
years of professional experience

Work History

Store Director

JCrew
08.2022 - Current
  • Developed new store location from ground up by hiring and training efficient team.
  • Utilized information technology to record sales figures, for data analysis and forward planning.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Formulated pricing policies and determined daily coupons.
  • Boosted revenue by developing and deploying strategies to effectively improve operations.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Analyzed operating and financial statements for profitability ratios.
  • Assessed newly unpacked merchandise and instructed stock clerks to add to display cases and displays.
  • Managed team of 12 cashiers and floor staff.
  • Identified current and future trends that appeal to consumers.
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Reported to district manager regarding store and staff issues, financial goals and sales.
  • Supervised guests at front counter, answering questions regarding products.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Completed point of sale opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Assisted with hiring, training and mentoring new staff members.

Store Manager

Brooks Brothers Factory Outlet
08.2021 - 08.2022
  • Supervised guests at front counter, answering questions regarding products.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Rotated merchandise and displays to feature new products and promotions.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Assisted with hiring, training and mentoring new staff members.

Store Manager

Lucky Brand Outlet
06.2010 - 08.2021
  • Supervised guests at front counter, answering questions regarding products.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated merchandise and displays to feature new products and promotions.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.
  • Assisted with hiring, training and mentoring new staff members.

Store Manager

Lane Bryant Outlet
03.2005 - 06.2010

Organized New Store Openings at different locations.

Training for new Store managers, Assistant Managers, and Associates.

  • Supervised guests at front counter, answering questions regarding products.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reported issues to higher management with great detail.
  • Interacted well with customers to build connections and nurture relationships.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Southeast High School
Bradenton, FL
05.1986

Skills

  • New Store Opening Operations
  • Store Manager training and development
  • Assistant Manager/Associate Strategic Development
  • Retail Inventory Management
  • Mathematical Aptitude
  • Team Building and Leadership
  • Accounting and finance reporting
  • Retail Management
  • Store operations
  • Merchandise planning
  • Delegation
  • Sales Leadership
  • Marketing
  • Brand Awareness
  • Team Development
  • Revenue Generation
  • Talent Recruitment
  • Hourly shift management
  • Store Merchandising
  • Loss Prevention
  • Employee Training
  • POS Systems
  • Payroll Management

Timeline

Store Director

JCrew
08.2022 - Current

Store Manager

Brooks Brothers Factory Outlet
08.2021 - 08.2022

Store Manager

Lucky Brand Outlet
06.2010 - 08.2021

Store Manager

Lane Bryant Outlet
03.2005 - 06.2010

High School Diploma -

Southeast High School
Sharon Cadet