Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Carrow

Macomb,MI

Summary

Dynamic Nurse Case Manager with Aetna, skilled in patient assessment and care coordination. Proven track record in improving patient outcomes through effective case management and education. Adept at HIPAA compliance and fostering strong patient relationships, ensuring high-quality care delivery and support for complex health needs. Committed to continuous professional development and excellence in nursing practice.

Overview

25
25
years of professional experience

Work History

Nurse Case Manager

Aetna
Macomb, MI
07.2021 - Current
  • Assessed patient needs, identified health problems and provided appropriate interventions to improve outcomes.
  • Maintained accurate documentation of all case management activities in accordance with regulatory standards.
  • Communicated regularly with patients via phone calls, checked on their progress, and answered any questions they may have.
  • Participated in interdisciplinary team meetings to coordinate care for complex cases.
  • Provided education to patients and their families on disease management, medications and other treatments.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Attended continuing education courses related to case management topics such as chronic illness management, utilization review techniques and ethical considerations.
  • Identified community resources available for assistance with housing, transportation or financial issues impacting a patient's health status.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Clinical Nurse Educator

Ashfield Healthcare
Fort Washington, PA
02.2017 - 07.2020
  • Train and provide educational support for enrolled patients for a variety of injectables.
  • Provide disease state information to patients on approved PRC materials.
  • Presented program overview and support to patients and physicians during dinner programs with the local sales team.
  • Developed relationships with HCPs and staff on approved PRC materials.
  • Attended local and national meetings and conferences.
  • Highly organized, with pre- and post-call planning in targeted HCP territory.
  • Adverse reporting in a timely manner, utilizing AG Dispatch.
  • Scripted calls for ongoing support to patients for follow-up education.

Field Nurse Manager

Aetna/Coventry HC Workers Comp, Inc
Hartford, CT
07.2016 - 01.2017
  • Assess the medical aspects of the illness, injury, or trauma of the injured client.
  • Corresponds with treating physicians and arranges referrals to specialists as needed.
  • Ensures physicians keep employers, workers' compensation insurers, appraised of recommendations, returning the work status and any restrictions on employment.
  • Provides input to the rehab process.
  • Evaluates and monitors individuals' progress.
  • Acts as a liaison between the injured worker, medical provider, employer, and workers' compensation source.
  • Helps to facilitate treatment for the injured worker so they can return to work.

Regional Trainer/Clinical Nurse Educator

Lash Group
Rockville , MD
02.2010 - 07.2016
  • Travel to see patients in one of 27 different states.
  • One-on-one injection training for multiple sclerosis patients and their families.
  • Provided training to home care agencies.
  • Daytime and after-hours call monitoring.
  • Patient support program calls for patient education.
  • Disease state process, education, including patient adherence.
  • Adverse event submissions should be made in a timely manner.
  • Computer documentation, per company guidelines.
  • Contact MD offices as needed.

Visiting Home Care Nurse

Assured Care Home Health Services
Southfield , MI
07.2008 - 07.2010
  • Performs initial evaluations and regularly re-evaluates patients' nursing needs.
  • Initiates the plan of care and necessary revisions.
  • Prepares clinical and progress notes for each patient.
  • Referrals to physical therapists, speech pathologists, occupational therapists, and medical social workers for those patients requiring specialized skills.
  • Supervises and trains other personnel.
  • Wound care.
  • Work with M.D.s. to provide appropriate treatment for their patients.
  • Provide IV administration to patients in their homes.
  • Educate patients and their families on a variety of disease processes.

Visiting Home Care Nurse

Dyna Care Home Health, Inc
Warren, MI
06.2001 - 06.2007
  • Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
  • Managed multiple caseloads while maintaining a high standard of care for each patient.
  • Participated in continuing education programs to stay abreast of current developments in the field.
  • Performed wound care management, including dressing changes and debridement procedures.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Demonstrated excellent interpersonal skills while interacting with patients and their families.
  • Educated family and caregivers about disease processes, treatments options and symptom management strategies.

Home Infusion Nurse

Specialized Pharmacy Services
Livonia , MI
06.2004 - 06.2006
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Provided home health nursing care to patients receiving intravenous medications and other treatments in their homes.

Staff Nurse

William Beaumont Hospital
Royal Oak, MI
06.2000 - 06.2003
  • Monitored patient vitals post-surgery, managed medical equipment, and administered medications and IVs.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Provided direct patient care, including wound care and medication administration.
  • Provided emotional support and counseling to patients and their families.
  • Performed diagnostic tests such as blood draws, urine analysis
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
  • Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
  • Participated in quality improvement initiatives to enhance patient care outcomes.
  • Maintained accurate records of patient progress notes, medications administered and other relevant data.
  • Monitored vital signs such as blood pressure and temperature.

Education

Bachelor of Science - Nursing

Oakland University
Rochester, MI
05-2000

Skills

  • Patient assessment
  • Care coordination
  • Utilization review
  • Case management
  • HIPAA compliance
  • Patient education

Timeline

Nurse Case Manager

Aetna
07.2021 - Current

Clinical Nurse Educator

Ashfield Healthcare
02.2017 - 07.2020

Field Nurse Manager

Aetna/Coventry HC Workers Comp, Inc
07.2016 - 01.2017

Regional Trainer/Clinical Nurse Educator

Lash Group
02.2010 - 07.2016

Visiting Home Care Nurse

Assured Care Home Health Services
07.2008 - 07.2010

Home Infusion Nurse

Specialized Pharmacy Services
06.2004 - 06.2006

Visiting Home Care Nurse

Dyna Care Home Health, Inc
06.2001 - 06.2007

Staff Nurse

William Beaumont Hospital
06.2000 - 06.2003

Bachelor of Science - Nursing

Oakland University

Similar Profiles

CREATE PROFILE
Sharon Carrow