Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

Sharon Chapp

Fairhope,AL
Sharon Chapp

Summary

Results-driven professional successful at optimizing administrative procedures to control costs and improve operations. Experienced in building positive relationships with students and teachers to underpin sustainable policies. Natural leader and analytical problem-solver with articulate communication style.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

12
years of professional experience

Work History

Allen Health And Rehab
Mobile, Alabama

Director of Admissions
04.2024 - Current

Job overview

  • Analyzed statistical data from surveys regarding admissions processes and outcomes.
  • Facilitated communication between prospective residents and patients at hospital faculty, staff and other departments.
  • Attended conferences and workshops to stay current with trends in higher education admissions practices.
  • Attended community events promoting facility
  • Processed contracts from start to finish
  • Authorization of insurance per admission requirements
  • Educated families on Dementia and Alzheimer’s
  • Facilitated move in and move outs

Carillon Oaks
Mobile, Alabama

Director of Marketing and Business Development
07.2023 - 04.2024

Job overview

  • Established relationships with key accounts by providing excellent customer service; negotiated contracts with vendors for services or products needed for projects.
  • Developed and implemented marketing strategies to increase brand awareness, improve customer satisfaction, and enhance brand loyalty.
  • Conducted competitive analysis to identify opportunities for improvement in current business processes or products and services offerings.
  • Facilitated move in and outs
  • Negotiations of contracts
  • Established networking relationships with community leaders
  • Projected department budgets
  • Analysis of market research

Labor Source
Saraland, Alabama

Branch Manager /Senior Business Development Manager
03.2022 - 07.2023

Job overview

  • Analyzed data to identify trends related to products, services, customers and markets served by the branch.
  • Managed staff scheduling, hiring and training processes.
  • Implemented internal control procedures to minimize risk exposure and maximize profitability.

Mooring Construction
Dallas, North CarolinaTX

Business Development Manager
08.2020 - 02.2022

Job overview

  • Conducted market research and analysis to identify new business opportunities.
  • Negotiated contracts with vendors, suppliers, partners, and customers.
  • Maintained a database of existing customers and prospective leads.
  • Maintained a territory in Panhandle of Gulf Coast spanning MS, AL, FL

Coastline Management
Foley, Alabama

Portfolio Property Manager
06.2020 - 08.2021

Job overview

  • Negotiated lease terms with tenants on behalf of property owners.
  • Carried out periodic reviews of rents charged by competitors in order to remain competitive within the marketplace.
  • Managed a portfolio of properties, ensuring compliance with all relevant legislation and regulations.

Title company
Daphne, Alabama

Escrow Officer
03.2019 - 06.2020

Job overview

  • Prepared escrow instructions for title companies or attorneys regarding the purchase of real estate properties.
  • Negotiated solutions when discrepancies arose during the settlement process.
  • Reconciled balances in escrow accounts at the end of each month for accuracy and completeness.

ERA Franchise Systems
Evansville, Indiana

Real Estate Agent
06.2012 - 09.2018

Job overview

  • Conducted property inspections to ensure compliance with applicable regulations and standards.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.

Education

University of Southern Indiana

Bachelor of Arts from Advertising And Graphic Design

University Overview

Skills

  • Management
  • Adobe photoshop
  • Excel
  • Microsoft
  • CRM software
  • Watershed
  • Hubspot
  • Compliance Monitoring
  • Budget Administration
  • Cross-Functional Teamwork
  • Interviewing techniques
  • Innovative Solutions
  • Technological proficiency
  • Collaborative Problem-Solving
  • Effective Communication
  • Budget Control
  • Interpersonal Skills
  • Personnel Management
  • Analytical Skills
  • Problem-Solving
  • Self Motivation
  • Organizational Skills
  • Time management abilities
  • Excellent Communication
  • Reliability
  • Decision-Making
  • Relationship Building
  • Multitasking
  • Goal Setting
  • Task Prioritization
  • Interpersonal Communication
  • Professionalism
  • Database Administration
  • Team Collaboration
  • Planning and coordination
  • Adaptability and Flexibility
  • Problem-solving aptitude
  • Adaptability
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving abilities
  • Attention to Detail
  • Written Communication
  • Salesforce

Software

Adobe photoshop

Publisher

Microsoft

Excel

PowerPoint

Salesforce

Watersheld

Palmetto

Navihealth

Availity

HunSpot

Timeline

Director of Admissions
Allen Health And Rehab
04.2024 - Current
Director of Marketing and Business Development
Carillon Oaks
07.2023 - 04.2024
Branch Manager /Senior Business Development Manager
Labor Source
03.2022 - 07.2023
Business Development Manager
Mooring Construction
08.2020 - 02.2022
Portfolio Property Manager
Coastline Management
06.2020 - 08.2021
Escrow Officer
Title company
03.2019 - 06.2020
Real Estate Agent
ERA Franchise Systems
06.2012 - 09.2018
University of Southern Indiana
Bachelor of Arts from Advertising And Graphic Design

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Sharon Chapp