Sharon Christel
St. Louis,MO
Summary
Dynamic receptionist with proven expertise in organization and customer satisfaction, honed at Energy Infusion Room. Excelled in streamlining operations and enhancing client relations through meticulous management and a service-oriented mindset. Demonstrated professionalism and exceptional communication skills, significantly improving the visitor experience.
Overview
32
32
years of professional experience
Work History
Receptionist
Energy Infusion Room
10.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Responded to inquiries from callers seeking information.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Receptionist Administrator
Addison Pipe LLC
01.2001 - 09.2022
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Developed and maintained organized filing systems, reducing retrieval time for important documents.
- Streamlined invoice processing, contributing to improved vendor relationships and financial management.
Dental Hygienist
Dentist Office
07.1992 - 12.2000
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
- Implemented effective infection control measures by sterilizing instruments and following strict protocols for cleanliness.
- Conducted oral cancer screenings during routine dental exams, resulting in early detection of potential issues.
- Took and interpreted X-rays to identify cavities, impacted teeth and other dental issues.
Education
Associate Of Applied Science - Dental Hygiene
Forest Park Community College
St Louis, MO05.1992
Skills
- Organization skills
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Data inputting
- Service-oriented mindset
- Reception desk management
- Meticulous and organized
- Professional and polished presentation
- Positive and professional
- Problem-solving abilities
- Critical Thinking
- Customer Satisfaction
- Flexibility
- Detail Oriented
- Professionalism
Timeline
Receptionist
Energy Infusion Room
10.2022 - Current
Receptionist Administrator
Addison Pipe LLC
01.2001 - 09.2022
Dental Hygienist
Dentist Office
07.1992 - 12.2000
Associate Of Applied Science - Dental Hygiene
Forest Park Community College
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