Registered Nurse (RN) with a career history in direct patient care, triage, and care coordination in a demanding environment. Proven to remain calm under pressure and skillfully manage difficult patients and high-stress situations. Building and maintaining effective relationships with patients and families through clear communication, respectful behavior, and high-quality customer service. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.