Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Coxe

Dover,Delaware

Summary

Proven leader and operations expert, adept at enhancing efficiency and reducing costs, showcased during tenure at Bayhealth Medical Center. Skillfully negotiated service contracts and spearheaded preventive maintenance strategies, improving patient care quality. Excels in staff hiring and fostering strong customer relations, demonstrating a blend of hard and soft skills vital for business success.

Overview

20
20
years of professional experience

Work History

Bar Owner

Self-employeed
10.2021 - 03.2024
  • Ensured consistent financial performance by closely monitoring revenues, expenses, and budget allocations.
  • Established strong relationships with law enforcement agencies to proactively address potential issues related to patron safety or alcohol-related incidents.
  • Enhanced bar atmosphere with well-chosen music, lighting, and decor to create a welcoming environment for patrons.
  • Optimized bar layout for increased efficiency in serving guests while maintaining an inviting ambiance conducive to socializing between patrons.
  • Managed staff scheduling, ensuring optimal coverage during peak hours while minimizing labor costs.
  • Managed cash flows by accurately tracking daily transactions, deposits, invoices payments, and payroll processing.
  • Implemented inventory control systems to reduce waste and maintain optimal stock levels for efficient operations.
  • Maintained clean and orderly premises, adhering to strict health and safety regulations for the wellbeing of both customers and staff.
  • Ensured legal compliance with local liquor licensing laws and regulations in order to maintain business operations without interruption.
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Clinical Engineer Tech II

Trinity
09.2018 - 10.2021
  • Established productive relationships with a wide range of stakeholders – from physicians to biomedical engineers – to ensure seamless collaboration and a unified approach to patient care.
  • Coordinated with IT departments to integrate networked medical devices into hospital infrastructure securely and efficiently.
  • Assisted in the evaluation and selection of new medical equipment purchases, ensuring optimal performance and compatibility within existing systems.
  • Collaborated with vendors to negotiate service contracts, maintaining cost-effective solutions without compromising quality or safety standards.
  • Troubleshot complex technical issues with medical devices, promptly resolving problems to minimize disruptions in patient care.
  • Enhanced hospital operations by providing timely maintenance of medical equipment and devices.
  • Reduced equipment downtime with proactive preventive maintenance strategies and detailed documentation.
  • Drafted and maintained process and procedure documentation.
  • Configured and repaired critical care monitoring computer systems.
  • Recorded data, analyzed test results and kept meticulous reports, using [Software] and [Software].

Clinical Engineer Tech II /Office Administrative Assistant

Bayhealth Medical Center- Kent Campus
10.2011 - 08.2018
  • Established productive relationships with a wide range of stakeholders – from physicians to biomedical engineers – to ensure seamless collaboration and a unified approach to patient care.
  • Evaluated emerging trends in clinical engineering technology, making recommendations for strategic investments that advanced organizational goals while remaining budgetconscious.
  • Contributed to interdisciplinary research projects involving the design and testing of innovative medical technologies that improved patient outcomes significantly.
  • Increased efficiency of clinical engineering services through the development and implementation of standardized operating procedures.
  • Reduced equipment downtime with proactive preventive maintenance strategies and detailed documentation.
  • Maintained strict adherence to industry regulations, including FDA guidelines and Joint Commission requirements for clinical engineering practices.
  • Drafted and maintained process and procedure documentation.
  • Performed urgent device corrections and biomedical equipment recalls.
  • Recorded data, analyzed test results and kept meticulous reports, using [Software] and [Software].
  • Kept meticulous notes on experiments and converted into data reports for distribution to entire staff.

Administrative Assistant

Aramark
01.2004 - 10.2011
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained inventory of office supplies and placed orders.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Education

Certificate - Administrative Assistant

OCI
Dover, DE
12.2003

High School Diploma -

Smyrna High School
Smyrna, DE
06.1983

Skills

  • Effective Leadership
  • Health and safety
  • Employee Scheduling
  • Facility Maintenance
  • Licensing Regulations
  • Customer Relations
  • Operations Management
  • Staff hiring
  • Business Management
  • Sales management
  • Business Planning
  • Cost Reduction

Timeline

Bar Owner

Self-employeed
10.2021 - 03.2024

Clinical Engineer Tech II

Trinity
09.2018 - 10.2021

Clinical Engineer Tech II /Office Administrative Assistant

Bayhealth Medical Center- Kent Campus
10.2011 - 08.2018

Administrative Assistant

Aramark
01.2004 - 10.2011

Certificate - Administrative Assistant

OCI

High School Diploma -

Smyrna High School
Sharon Coxe