Sharon Crauder-Munz
Salem,OR
Summary
Dynamic Licensed Realtor at John L. Scott Real Estate, adept in real estate negotiation and client relationship management. Successfully increased home sales through innovative property marketing strategies and exceptional customer service. Proven ability to mentor junior agents and expand client networks, ensuring satisfaction and loyalty in every transaction.
Real estate professional with proven success in property transactions and client relations. Skilled in market analysis, negotiation, and contract management. Strong focus on team collaboration and delivering results, adaptable to changing needs. Renowned for reliability, integrity, and effective communication.
Client-oriented [Job Title] successful in developing long-term relationships with clients. Resourceful team player exceptionally skilled in preparing contract documents, coordinating appointments and creating marketing materials. Certified in [Area of certification].
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Licensed Realtor supporting buyers and sellers throughout all phases of real estate transactions. Provides accurate and detailed information to clients and company. Committed to customer service excellence.
Overview
45
45
years of professional experience
Work History
Licensed Realtor
John L. Scott Real Estate
06.1994 - Current
- Facilitated client property viewings and provided expert market analysis.
- Developed customized marketing strategies to enhance property visibility and attract potential buyers.
- Negotiated contracts effectively to secure favorable terms for clients, ensuring satisfaction and loyalty.
- Mentored junior agents on best practices in sales techniques and client relationship management.
- Communicated with clients to understand property needs and preferences.
- Arranged for inspections and surveys of sold properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
- Advised and informed prospective clients on current market activities and conditions.
- Provided expert guidance on property improvements to enhance value prior to sale or rental listings.
- Implemented efficient systems for managing paperwork and tracking client communication history, improving overall organization and productivity levels.
- Expanded client base through targeted networking efforts and referral programs, resulting in increased business opportunities.
- Collaborated with clients to learn and determine real estate needs.
- Increased home sales by providing exceptional customer service and maintaining strong relationships with clients.
- Hosted engaging open houses that showcased properties'' unique features, increasing buyer interest and offers received.
- Delivered regular updates on property activity reports to sellers, keeping them informed throughout the entire transaction process.
- Compared properties with similarly sold properties to determine competitive market prices.
- Assisted first-time homebuyers in navigating the real estate market, leading to successful purchases and happy homeowners.
- Exceeded personal sales goals consistently by utilizing effective prospecting strategies and building rapport with potential clients quickly.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Wrote contracts to outline sales and purchases of properties.
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
Office Administrative Assistant
City of San Dimas
09.1980 - 06.1994
- Managed office communications, ensuring timely dissemination of information across departments.
- Organized and maintained filing systems to enhance document retrieval efficiency.
- Scheduled appointments and coordinated meetings, optimizing calendar management for staff.
- Assisted in preparation of reports and presentations, supporting departmental initiatives.
- Processed incoming correspondence, prioritizing responses to align with organizational needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Trained new administrative staff on office procedures and software applications for smooth onboarding.
Education
High School Diploma -
Northview High School
Covina, CA06-1964
Skills
- Real estate negotiation
- Client relationship management
- Market analysis
- Property marketing strategies
- Transaction management
- Open house facilitation
- Contract writing
- Sales forecasting
- Customer service excellence
- Networking and referrals
- Property valuation techniques
- Compliance with regulations
- Lead generation strategies
- Communication skills
- Listing presentations
- Problem resolution strategies
- Contract negotiation
- Continuing education commitment
- Property valuation
- Real estate marketing strategies
- Social media marketing
- Sales and marketing strategy
- Networking and prospecting
- Contract preparation
- Property tours and inspections
Timeline
Licensed Realtor
John L. Scott Real Estate
06.1994 - Current
Office Administrative Assistant
City of San Dimas
09.1980 - 06.1994
High School Diploma -
Northview High School
VIP Woman of the Year 2013-2014
For Outstanding Excellence and Dedication to Her Profession and the Achievement of Women.