Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sharon Cronin

Babylon,NY

Summary

Dynamic Office Manager with a proven track record in optimizing operational functions and driving business objectives. Utilizes exceptional organizational, technical, and business skills to streamline workflows and enhance productivity. Committed to providing outstanding support to office staff and customers, while proactively identifying areas for improvement. A reliable professional known for strong interpersonal abilities and a dedication to achieving results within set timeframes.

Overview

13
13
years of professional experience

Work History

Assistant Project Manager

NYM Group
Ronkonkoma
09.2023 - Current
  • Help oversee and coordinate with project completion.
  • Assist PMs with day-to-day operations.
  • Manage information and communication.
  • Administrative support (preparing contracts, subcontracts, purchase orders, etc.)
  • Assist with obtaining submittals.
  • Assist supers with RFIs and COs.
  • Assist with DOB filings and follow-ups.
  • Help obtain close-out documents and warranties.
  • Produced thorough, accurate and timely reports of project activities.
  • Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.
  • Identified project needs by reviewing project objectives and schedules.
  • Worked closely with senior managers to ensure that all projects were completed according to schedule.

Office Manager

Citibrix and Tile Inc
New York, NY
01.2019 - 09.2023
  • Maintained databases, collected expense data, and oversaw recruitment and training of employees.
  • Managed payroll for 160 employees using the QuickBooks payroll system, and processed payroll accurately, ensuring all employees were paid on time.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Organized company events, including holiday parties and team-building activities.
  • Created spreadsheets in Excel to track data, such as vacation requests and sick days.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Assisted in recruiting, onboarding and training new employees.
  • Maintained filing system for records, correspondence and other documents.
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Trained and mentored administrative staff members in company policies, daily task execution, and industry best practices. Manage all paperwork for NYC paid leave and disability.

Supervisor of Operations

DeBeers Shannon
Co Clare , Ireland
01.2017 - 01.2019
  • Managed scheduling, training, and inventory control.
  • Implemented policies, standard operating procedures, and managed quality, customer service, and logistics.
  • Recruited, hired, and trained crew members on the application of projects, customer relations, and customer service.
  • Supported accident investigations and prepared related paperwork.
  • Conducted employee observations and documented findings.
  • Planned delivery routing, team workflows, and promotional initiatives.
  • Developed initiatives for process improvement, and reviewed and assessed ongoing operations.

Office Manager

National School
Ireland , Ireland
01.2017 - 01.2019
  • Managed financial responsibilities, provided secretarial support to the principal, and assisted all visitors.
  • Managed timely distribution of resources and appointment calendars.
  • Consulted with management to resolve equipment performance and output quality problems.
  • Created notices and advertisements for available vacancies on job seeker websites.
  • Maintained confidential records relating to personnel matters.
  • Provided training to new hires on office policies and procedures.
  • Organized events, including holiday parties and team-building activities.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Assisted in developing budgets for departmental expenses.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Created and managed budgets for travel, training, and team-building activities.

Insurance Specialist

Munster Group insurance Ennis Ireland
Co Clare , Ireland
03.2012 - 12.2017
  • Evaluated insurance applicants for underwriting.
  • Evaluated potential customers and suggested suitable coverage prices.
  • Implemented in-house tools for evaluating client risks and computing expenses.
  • Closed sales on new policies by presenting insurance options to customers accurately and efficiently.
  • Analyzed insurance organizational structures, business and intermediaries, studying common clauses, policies and insurance contracts.
  • Served as a subject matter expert for non-standard coverage questions, property damage, and collision.
  • Investigated and compared fire, homeowners, personal line, liability, and commercial coverage.
  • Improved office operations, maintaining records, tracking data, and promoting clear internal communications.

Education

Associate degree - Business, Reception, and computers

Limerick College
01.2007

I.T Course -

Ennis Business College Ennis
01.2003

Ennis community College Ennis
01.2001

Skills

  • Independent and Collaborative Work
  • Projects and work experience
  • Excellent organizational skills
  • Employee Recruitment And Training
  • Strong interpersonal skills and excellent time management skills
  • Willingness to learn
  • Proficient in Microsoft Excel
  • Great time management
  • Administration and reporting
  • Complex problem solving
  • Team Building
  • Verbal and written communication
  • Hiring and Training
  • Budget Management
  • Documentation and reporting
  • Data entry
  • Proposal writing
  • Accounts Payable and Receivable
  • QuickBooks
  • Payroll processing
  • Customer service
  • Employee supervision
  • Office administration
  • Scheduling
  • Billing

References

References available on request

Timeline

Assistant Project Manager

NYM Group
09.2023 - Current

Office Manager

Citibrix and Tile Inc
01.2019 - 09.2023

Supervisor of Operations

DeBeers Shannon
01.2017 - 01.2019

Office Manager

National School
01.2017 - 01.2019

Insurance Specialist

Munster Group insurance Ennis Ireland
03.2012 - 12.2017

Associate degree - Business, Reception, and computers

Limerick College

I.T Course -

Ennis Business College Ennis

Ennis community College Ennis

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Sharon Cronin