Dedicated Medical Office Specialist with proven expertise in electronic health records and HIPAA compliance at FIRM. Recognized for enhancing patient satisfaction through exceptional customer service and meticulous data management. Adept at maintaining confidentiality and fostering a positive office environment, ensuring operational efficiency and accuracy in medical records.
Maintained accurate records of patient visits, Processed patient registration, medical forms, and release of information request. Entered patient data into EHR system, ensuring accuracy and integrity of medical records. Compiled reports and updated records in alignment with HIPAA guidelines and standards. Reviewed medical records for accuracy and completion as required by insurance companies. Provided excellent customer service to patients and healthcare providers. Transmitted correspondence and medical records by mail, e-mail and fax. Scanned everyday patient charts into EMR daily
Ensured compliance with HIPAA regulations by strictly adhering to privacy protocols when handling sensitive patient information.
Provided prompt, polite and professional in-person and telephone customer service.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Contributed to a positive work environment by fostering open communication among colleagues.
Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Assisted with onboarding of new employees.
Electronic health records
Patient registration
HIPAA compliance
Data entry
Confidentiality maintenance
Attention to detail
File organization
Patient confidentiality
Medical office equipment
Medical office software
Positive attitude
EMR software
Medical records management
Patient demographics
Medical records maintenance