Maintained a clean and safe environment for animals by supervising thorough cleaning routines and facility maintenance tasks.
Supported staff in maintaining accurate records of animal health and behavior observations.
Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases, while preparing and administering medications and treatments as prescribed by veterinarian.
Provided ongoing support to adopters pre-adoption, addressing any questions or concerns they may have regarding their new pets care and wellbeing.
Developed positive relationships with volunteers, fostering a collaborative atmosphere that encouraged active participation in animal care tasks.
Elementary School Teacher
Rowland Unified School
04.2021 - 11.2023
Designed and implemented engaging lesson plans aligned with curriculum standards.
Fostered inclusive classroom environment encouraging student participation and collaboration.
Served as a liaison between the school administration and families during parent-teacher conferences, ensuring clear communication about expectations and areas of improvement for each child.
Integrated technology into lessons, such as Google Classroom, Canva, Blooket, and similar to enhance learning experiences and engagement.
Collaborated with parents and staff to support student development and address concerns.
Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
Communicated effectively with parents and guardians, maintaining open lines of communication regarding student progress and addressing concerns as needed.
Provided warm, supportive environment for developing academic, social, and emotional growth.
Collaborated with fellow teachers to develop interdisciplinary lesson plans, enhancing students'' understanding of various subjects.
Coordinated with special education team to develop Individualized Education Programs (IEPs) for students with special needs.
Online K-12 Teacher
Rowland Unified School
08.2021 - 06.2023
Utilized various online platforms, such as; Google Classroom, Accelus (elementary), Apex( middle-high school), STAR, and similar platforms for efficient lesson delivery, creating engaging virtual classroom environments that accommodated diverse learning styles.
Provided constructive feedback on assignments, enabling students to grow in their critical thinking skills and achieve higher levels of comprehension.
Managed time effectively when juggling multiple tasks, such as grading assignments, online data management, record keeping, preparing lessons, and answering student, parents, and administrations inquiries promptly.
Adhered to standards established by state and institutional leadership, supporting unit objectives while infusing creativity into lessons.
Promoted digital literacy among students by integrating relevant software tools into coursework, preparing them for future educational or career pursuits in the digital age.
Navigated technical difficulties in organizing virtual classrooms, adapting lessons where necessary and supporting students in accessing lessons successfully.
Analyzed student data to identify trends and adjust instructional approaches for improved academic results.
Collaborated with educational teams to design curriculum aligned with state standards and best practices.
Customer Service Manager
D&A Distribution
03.2013 - 12.2020
Led customer service team to enhance operational efficiency and improve response times.
Developed training programs to elevate team performance and ensure consistent service quality.
Implemented feedback systems to identify areas for process improvement and customer satisfaction.
Analyzed customer inquiries to resolve issues promptly and streamline support workflows.
Mentored staff on best practices in customer engagement, fostering a culture of excellence.
Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Maintained detailed records of interactions with clients, allowing for easy retrieval when needed during follow-up communications or escalations.