Sharon Dean
Memphis,TN
Summary
Detail-oriented case manager and security professional with expertise in case documentation, CCTV surveillance, and family support strategies. Committed to enhancing client well-being and safety through effective problem-solving and advocacy.
Overview
4
4
years of professional experience
Work History
Security Guard
Allied Universal
Memphis, TN
04.2026 - Current
- Ensured safety and security of staff and visitors through proactive and vigilant monitoring.
- Conducted daily security patrols to ensure safety and deter potential threats in assigned areas.
- Monitored CCTV systems to maintain real-time surveillance and respond promptly to incidents.
- Reported incidents while maintaining accurate activity logs.
Case Manager
Persevere
Memphis, TN
10.2023 - 10.2025
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Delivered comprehensive case management services, facilitating intake, assessment, crisis intervention, advocacy, referral, and family monitoring to support client needs.
- Informed clients about available resources and services, empowering them to improve their overall well-being.
- Coordinated weekly group activities for social engagement among clients. to provide socialization opportunities for clients.
Case Manager Specialist
Family Safety Center
Memphis, Tn
08.2022 - 10.2025
- Provided crisis intervention services to stabilize clients in urgent situations.
- Assessed client needs and developed individualized service plans to meet those needs.
- Developed support strategies that improved family safety and well-being outcomes.
- Promoted client rights within care systems, advocating for equitable treatment and access to resources.
- Maintained accurate documentation of case notes in the computer system according to regulations.
Education
Associate of Science - Criminal Justice
Austin Peay State University
Clarksville, TN05-2025
High School Diploma -
The Excel Center
Memphis, TN12-2020
Skills
- Surveillance monitoring
- Incident reporting
- Attention to detail
- Case documentation management
- Family support planning
- Problem solving
- Patient support
- Crisis intervention
Timeline
Security Guard
Allied Universal
04.2026 - Current
Case Manager
Persevere
10.2023 - 10.2025
Case Manager Specialist
Family Safety Center
08.2022 - 10.2025
Associate of Science - Criminal Justice
Austin Peay State University
High School Diploma -
The Excel Center