Sharon De La Garza
Stephenville,TX
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Ebay Assistant
Alissa Clark
06.2022 - 08.2024
- Assisted manager in all aspects of business operations.
- Developed and implemented strategies to streamline office operations.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Sales Associate
Bonnie And Clyde's Pools And Spas
06.2023 - 08.2023
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Server
Whataburger
06.2021 - 08.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Mechanical Engineering
Tarleton State University
Stephenville, TXHigh School Diploma -
Aledo High School
Aledo, TX05.2022
Skills
- Data Entry
- Office Equipment Troubleshooting
- Customer Service
- Product restocking
- Cash Register Operation
- POS Systems
Timeline
Sales Associate
Bonnie And Clyde's Pools And Spas
06.2023 - 08.2023
Ebay Assistant
Alissa Clark
06.2022 - 08.2024
Server
Whataburger
06.2021 - 08.2022
Bachelor of Science - Mechanical Engineering
Tarleton State University
High School Diploma -
Aledo High School
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