Sharon Delgado

• In charge of sales and consulting for personal care products, such as bath bombs, handmade soaps, moisturizers, and exfoliants. My goal was to provide a personalized shopping experience, helping customers choose the ideal products based on their needs and preferences.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
• Enhanced customer satisfaction by providing comprehensive product demonstrations.

I work in perfume sales, providing personalized advice to customers to help them choose fragrances based on their tastes and needs. I use persuasion techniques and product demonstrations to boost sales and enhance the customer experience.

• Customer service and fragrance recommendation based on preferences.

• Explanation of the olfactory notes and characteristics of each perfume.

• Management of promotions and sales strategies to increase revenue.

• Maintenance and organization of the product display area.

• Cash management, payment processing, and inventory control.

• I worked at a fast-food restaurant, performing duties both at the register and in the kitchen, ensuring efficient, high-quality service in a fast-paced, dynamic environment.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.